ANVEO - Buyer Beware!
CLTGreg:
Quote from: SkOrPn on April 10, 2014, 02:28:10 pm
That is funny that you mention this. I spent about 5 minutes (if that) in their website and saw everything I needed to see, no way in the world I would sign up with them if their site is that poorly designed.
On the other hand, when going to Obivoice, it redirected to Vestalink and that was MUCH easier to work with. In fact, a child could navigate that place. Easy website, lowest yearly price I have seen so far and descent quality according to their users. Once GV is no longer working I may go with them.
I'm not defending Anveo but try Vestalink with javascript disabled. Or if you like, take a blank piece of paper and stare at it. Same result. I like Vestalink but "blank" is not a great web design either. The page should have a logo and link to non-whatever or at least a message telling you that the site cannot be used AT ALL with javascript disabled. Some of us authorize JS on a site by site basis but when you hit a blank screen it takes a moment to figure out what's not going on.
sailing:
From Wikipedia
In Internet slang, a troll (/ˈtroʊl/, /ˈtrɒl/) is a person who sows discord on the Internet by starting arguments or upsetting people,[1] by posting inflammatory,[2] extraneous, or off-topic messages in an online community (such as a forum, chat room, or blog), either accidentally[3][4] or with the deliberate intent of provoking readers into an emotional response[5] or of otherwise disrupting normal on-topic discussion.
JH2011:
If it looks like a troll,
sounds like a troll
and smells like a troll...
Guess what? It's a troll! 8)
chmedly:
I signed up with Anveo back in January and I spent a considerable amount of time figuring it out. I have 2 obi boxes and was trying to get them both configured which is not something that is spelled out on the Anveo site or the Obi site. I sent an email to Anveo support and got no response. A few weeks later (after I figured the config issue out on my own) I tried a support ticket (I assumed that they just don't answer support emails) about a billing oriented question and got no response to that either. The actual phone service has been working fine so far with no service interruptions that I'm aware of and it's relatively cheap. But it is not an easy setup path in my opinion. Also, I've finding that I'm being charged for incoming unanswered calls. This is apparently because they hit the routing options and so are considered an answered call. So, it's not as cheap as I had thought it would be but so far it's a lot cheaper than the land line service that was in place before.
c3c3:
Quote from: chmedly on April 13, 2014, 12:10:57 pm
Also, I've finding that I'm being charged for incoming unanswered calls. This is apparently because they hit the routing options and so are considered an answered call.
Unless you are using routing options which require the call to be answered, the "start" option "do not answer the line" should be checked.
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