CircleNet would like to introduce ourselves to the Obi world
VoipDude:
I signed-up this morning, and received the confirmation email with login info. I am unable to login, and receive the following:NEW ACCOUNT : Your account has not been validate yet! I can understand the $2 credit not being applied immediately, but the ability to login to the account should be. Just thought other Obi users should be aware of this, as I'm sure it will create some frustration.
Sam_from_CircleNet:
Thank you, we put mention in our email that it may take 12 hours to activate but most of the time it's about 2. Your account is now active and you should have your free calling credit please try us out!
By the way the reason for the delay is to prevent fraud. We started this a few weeks ago, we had a rash of fraudulent signups. The customers would sign up, use a bogus credit cards to buy calling time and then disappear within a few hours so now we have a human validate the signups. Sorry for the inconvenience and we'll try to speed up the process in the future.
Sam
Sam_from_CircleNet:
Thanks DrewMan glad to see your happy with us :-).
VoipDude:
Quote from: Sam_from_CircleNet on April 09, 2014, 09:34:50 am
Thank you, we put mention in our email that it may take 12 hours to activate but most of the time it's about 2. Your account is now active and you should have your free calling credit please try us out!
By the way the reason for the delay is to prevent fraud. We started this a few weeks ago, we had a rash of fraudulent signups. The customers would sign up, use a bogus credit cards to buy calling time and then disappear within a few hours so now we have a human validate the signups. Sorry for the inconvenience and we'll try to speed up the process in the future.
Sam
That's understandable, thanks for taking care of the activation. It's now working on my Obi, however, there is a problem with caller ID. I entered my caller ID (home phone number) in your web portal, and it updated that info, however, when I make a call it's showing 530-619-3038 as my caller ID, which is a California number and of course is not my number here on the East coast.
Sam_from_CircleNet:
CID for your account should now work :-), we do a lot here with timed processes and the CID update/replication is one of them.
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