CircleNet would like to introduce ourselves to the Obi world
azrobert:
Quote from: VoipDude on April 09, 2014, 10:48:41 am
when I make a call it's showing 530-619-3038 as my caller ID
The CallerID must be in the format 1xxxxxxxxxx
I received the same number when I set the Outbound CallerId to 10 digits.
Sam_from_CircleNet:
I think there is a way with the Obi to pass us your caller ID on a per-call basis. This would allow you to set it to anything your would like. We're investigating that now.
Sam_from_CircleNet:
Also different outbound carriers that we use want the CID in different formats we do our best to automate that process however this isn't yet perfected. If you set caller ID or change it on our portal it's also a good idea to open a support ticket and let us know this way we'll make sure everything works smoothly and if there are problems we'll fix them without you having to worry about it.
Thanks!
Sam
VoipDude:
Quote from: Sam_from_CircleNet on April 09, 2014, 01:46:20 pm
Also different outbound carriers that we use want the CID in different formats we do our best to automate that process however this isn't yet perfected. If you set caller ID or change it on our portal it's also a good idea to open a support ticket and let us know this way we'll make sure everything works smoothly and if there are problems we'll fix them without you having to worry about it.
Thanks!
Sam
Thanks for fixing this Sam. Also thanks azrobert for the tip.
gderf:
Quote from: azrobert on April 09, 2014, 01:34:34 pm
The CallerID must be in the format 1xxxxxxxxxx
I received the same number when I set the Outbound CallerId to 10 digits.
I'm using 10 digits and it works fine.
Navigation
[0] Message Index
[#] Next page
[*] Previous page