CircleNet would like to introduce ourselves to the Obi world
dudly:
I now use Callcentric for inbound calls and Circlenet for outbound calls. It has worked out fine. I initially had a small problem with CircleNet not ringing the call for 8 to 13 seconds or so. I wrote up a trouble ticket on a saturday. If you can believe this Circlenet got right on the problem and with a few emails back and forth fixed the problem that weekend day. I was impressed.
vtsnaab:
I too am using CircleNet and thus far am delighted with their wonderfully attentive support as well as the quality of the service itself.
This has been a 100% positive addition to my line-up of providers and I recommend it wholeheartedly.
longhairedtech:
Dudley,
Did you have to make any changes to your configuration? I've chosen the same setup, with a CallCentric DID and CircleNet for outgoing.
Ended up factory resetting my Obi100 then adding them both via the instructions at their respective sites (http://www.callcentric.com/support/device/obihai/obi100 and http://www.circlenet.us/drupal7/?q=node/15, with CircleNet on ITSP-A and CallCentric on ITSP-B.)
I also noticed the message from Sam saying they tweked things on their end, but I still experience a delay (maybe 4-6 seconds, albeit shorter than the 10 or so yesterday.) Would be nice to have response time be more in line with what people usually expect. Any suggestions?
Thanks!
MikePA:
Quote from: longhairedtech on May 24, 2014, 11:20:43 pm
Would be nice to have response time be more in line with what people usually expect. Any suggestions?
The Obi device is a small part of how long it takes for the other parties phone to ring. Unless I am missing something, there's not much you can do to reduce it.
ianobi:
The standard OBi digit maps introduce a delay of two seconds for ten and eleven digit dialling. A general digit map such as this would get rid of that two second delay:
Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxxS4|011xx.S4)
Replace aaa with your local code.
This gives zero delay for normal ten and eleven digit numbers and four second delay for seven digit numbers and international. Generally, the more specific you can make your digit maps, the less delay there will be within the OBi.
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