CircleNet would like to introduce ourselves to the Obi world

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Taoman:
Quote from: dial.tone on April 21, 2014, 07:58:07 pm

I have a 2-line phone and an Obi202. I have GV set up on SP1 for line 1 and have been trying to set up Callcentric-inbound/Circlenet-outbound on SP2 for line 2. I followed the above setup to the letter EXCEPT I used the post-May15th Voice Gateway Digitmap and the voice gateway I used was Voice Gateway 2 instead of 1. (With the correlation between SP2 and ITSP Profile B, it seemed likely that the same correlation would exist between them and Voice Gateway 2.) Anyway, it didn't work. I could receive calls, but I couldn't make calls. I then tried changing the Service Providers>ITSP Profile B>SIP>OutboundProxy value from callcentric.com to outbound.circlenet.us thinking that the Callcentric parameter might have been keeping outgoing calls from being routed through Circlenet. But that didn't work either. I'm already bald, so I can't pull my hair out, and I can't find the cat -- so any ideas on how to get this working would be appreciated (especially by the cat).

As SteveInWA said, why are you even messing with a Voice Gateway? You have an Obi 202 which means you have 4 SP slots. Are all your SP slots already configured with other service providers? If not, what you are attempting adds a needless level of complexity. The primary reason you use a Voice Gateway is because you don't have any available SP slots. Why not configure Callcentric on one SP slot and CircleNet on another SP slot?

dial.tone:
Quote from: Taoman on April 21, 2014, 08:35:43 pm

As SteveInWA said, why are you even messing with a Voice Gateway? You have an Obi 202 which means you have 4 SP slots. Are all your SP slots already configured with other service providers? If not, what you are attempting adds a needless level of complexity. The primary reason you use a Voice Gateway is because you don't have any available SP slots. Why not configure Callcentric on one SP slot and CircleNet on another SP slot?

I tried that as well using the Obitalk wizard on SP3 and SP4, and both came up "Not Configured." Come to think of it, Callcentric never did work for me via the wizard and, even though the wizard has a template for Callcentric, even Callcentric recommends using the web portal. So I'll try it again tomorrow using the web portal. I just need to make sure SP3 and SP4 are associated with line 2 so I can configure SP1 and SP2 for line 1. One reason I used the wizard when I tried the SP3/SP4 setup the first time was because the wizard permits you to specify whether the setup is for incoming or outgoing calls on phone 1 or phone 2. I haven't seen how to specify that on the web portal. Anybody know?

SteveInWA:
Your fundamental problem is that you are having trouble understanding how to configure the OBi. It's not working because you mis-configured it, not because a) it might work on the local web page vs. the Obitalk portal, and not because b) you need to add more complexity.

Callcentric and CircleNet both use "plain vanilla" configurations, only requiring basic user name and SIP password credentials. Everything else is default, except for perhaps tweaking the dial plan as AZrobert has expertly described in other threads.

The hardcore tech experts tend to prefer the local web page interface, but in your case, there is no benefit whatsoever taking your box offline from the Obitalk portal and fiddling with the web interface.

What you call the "Wizard" may be causing the problems. Just follow the basic directions posted by azrobert on the first page of this thread, and enter the credentials and dial string on the Obitalk portal. Most can even be entered on the "dummy" page, with only the optional dial plan string tweaking done on the "OBi expert" page. The only other thing you need to do is assign the appropriate RJ-11 phone jacks to the service providers. Instead of using a dedicated phone line for fax, consider using Callcentric's excellent fax gateway. It will then email you received faxes. Much more reliable than going from fax-->VoIP-->PSTN-->VoIP-->fax.

dial.tone:
Quote from: SteveInWA on April 21, 2014, 11:20:04 pm

Your fundamental problem is that you are having trouble understanding how to configure the OBi. It's not working because you mis-configured it, not because a) it might work on the local web page vs. the Obitalk portal, and not because b) you need to add more complexity.from fax-->VoIP-->PSTN-->VoIP-->fax.

No disagreement there. The fact that these Obihai devices work -- and that people on forums like this understand it all and can explain it to guys like me -- absolutely amazes me. I am grateful. I'm just trying to figure out where I'm mis-configuring it without embarrassing myself too much so that my phones work and I can get back to stuff I do understand.

Quote from: SteveInWA on April 21, 2014, 11:20:04 pm

The only other thing you need to do is assign the appropriate RJ-11 phone jacks to the service providers.

Using the web portal (192.168.x.x), how do I assign SP1 and SP2 to Phone 1 and SP3 and SP4 to Phone 2?

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