GV PhonePower Forwarding problem and no ring
fwunder:
OK, strange happenings today after signing up the the PhonePower offer.
Initially everything was great just walking through the provided setup. Then, things started getting strange...
Sometimes calls forward to GV, sometimes to PhonePower. Always to voicemail on either service and phone stopped ringing.
GV currently setup with *one* forward to PhonePower number. No Google Chat. Call GV number and GV voicemail picks it up (no forward). Call PhonePower number and PhonePower voicemail picks it up. Phone hooked to OBi 100 never rings.
Outgoing from OBi 100 connected phone works *but* with no outgoing caller ID.
This is nutz. Was working fine this AM. Thanks for any guidance!
fwunder:
Mark this as resolved!
I have to say the folks at PhonePower are remarkable! Two chat sessions with incredibly persistent and patient level 2 techs resolved the issue!
I highly recommend those folks!
FlyingSM:
What was the fix?
gtrobi:
exactly, what's the fix. i have the same issues, but their support has not resolved it.
Hank_OBI:
I am curious on this one as well as I have had it happen twice.
I will say I am impressed with Phonepower support techs as I used them for a different issue, I guess I could just cal them to figure it out, but thought if it wasn't too lengthy you could post the fix.
Thanks
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