GV PhonePower Forwarding problem and no ring
Lexi:
Quote from: rodan on May 16, 2014, 05:18:25 am
Quote from: Lexi on May 15, 2014, 06:14:03 pm
Same problem here. My GV number is forwarded to my home, cell & work number. My cell & work phones ring, but my home phone connected with Obi does not ring. Phone power says it's a google forwarding problem. I thought I signed up with Phone Power because it was going to be the workaround for the May 15 change??? I use my GV number for work and need my home phone to ring.
I have no rules under my PP forwarding and my GV is picking up my messages just fine.
If anyone has the answer for this fix, please post, thank you!!
Log into your Phone power account at phonepower.com, and click on the "call forwarding" button,
on the menu at the left of screen.
I have the "Ring" dotted, and the phone number there is my new PP number, not GV.
The other two fields are not dotted.
(forward all calls to" none)
(use the rules below none)
After I switched to PP, following the approved VOIP provider method link, I had these fields configured incorrectly, and, had similar problem of my phone not ringing. PP tech had me set it just like I posted here.
Then went to my GV voicemail settings, and was able to verify my newly added Phone Power number there.
Everything worked fine for me, then.
This may or may not be your problem, as we all have different setups, but, it's worth a check.
Thank you Rodan. I had all of the settings at PP correct, but my home phone still did not ring.
As of last night, I deleted PP from my Obi SP1 and reconnected GV to my SP1 and everything works great again. Don't know how long this will last, of course. Maybe Google is giving us a few more days until cut off. Very disappointed that PP was the workaround and it did not work. Will be asking for a refund and looking for an alternative unless what I have now keeps working by some miracle, fingers crossed!
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