[SOLVED] Need Advice! CallCentric or VOIP.ms + GV?
danielbliss:
Looks like you've already made your decision, but just to throw in my .02: there's really no reason to get a DID from localphone (or anywhere else), IMO: the callcentric DID works fine (again, in my experience: apparently mileage varies here). Just set up the callcentric DID as inbound in your OBI and have your GV number forward to it.
Outbound is the issue post 5/15, and for that, the least expensive options appear to be:
CircleNet - 7/10ths of a cent per min., rounded to 6 secs., $2 free credit up-front;
Localphone - 5/10ths of a cent per min., but rounded to nearest minute.
Voip.ms - proven quality; 1 cent per min., rounded to 6 secs.
SkOrPn:
Quote from: danielbliss on April 18, 2014, 07:56:10 am
Looks like you've already made your decision, but just to throw in my .02: there's really no reason to get a DID from localphone (or anywhere else), IMO: the callcentric DID works fine (again, in my experience: apparently mileage varies here). Just set up the callcentric DID as inbound in your OBI and have your GV number forward to it.
Outbound is the issue post 5/15, and for that, the least expensive options appear to be:
CircleNet - 7/10ths of a cent per min., rounded to 6 secs., $2 free credit up-front;
Localphone - 5/10ths of a cent per min., but rounded to nearest minute.
Voip.ms - proven quality; 1 cent per min., rounded to 6 secs.
Yeah, but since they are over 2000 miles away from me (as apposed to 460 like voip.ms is), wouldn't I be possibly introducing lag or noise into the equation? Or are you saying that the Free NY DID can be connected via a local server like Denver, Dallas or Phoenix? I am in the South West central New Mexico.
EDIT: Ok, looking at the fine print on the Free NY DID it says "US and Canada customers with Free Phone Number(s) on their account will be required to activate 911 for an additional fee as per FCC / CRTC regulations." After, looking up the fee, it is $1.50 per month, every month. The VOIP.ms is a total of $1.10 per month every month and includes 911, and has servers much closer to me. Not sure if I am missing something here, but it appears CallCentric is not that great a deal, unless of course your living in NY or close enough to them.
SteveInWA:
Quote from: SkOrPn on April 18, 2014, 07:49:42 pm
Quote from: danielbliss on April 18, 2014, 07:56:10 am
Looks like you've already made your decision, but just to throw in my .02: there's really no reason to get a DID from localphone (or anywhere else), IMO: the callcentric DID works fine (again, in my experience: apparently mileage varies here). Just set up the callcentric DID as inbound in your OBI and have your GV number forward to it.
Outbound is the issue post 5/15, and for that, the least expensive options appear to be:
CircleNet - 7/10ths of a cent per min., rounded to 6 secs., $2 free credit up-front;
Localphone - 5/10ths of a cent per min., but rounded to nearest minute.
Voip.ms - proven quality; 1 cent per min., rounded to 6 secs.
Yeah, but since they are over 2000 miles away from me (as apposed to 460 like voip.ms is), wouldn't I be possibly introducing lag or noise into the equation? Or are you saying that the Free NY DID can be connected via a local server like Denver, Dallas or Phoenix? I am in the South West central New Mexico.
I'd agree with what was already stated: you are having a good customer experience with voip.ms, so enjoy and stick with them; they're a reliable and good-quality service provider with good tech support, as you found.
The "use Callcentric free NY DID for incoming but use Localphone for outgoing" is certainly another viable option, except, as has been pointed out it doubles the number of providers involved from a reliability perspective.
I use Callcentric, which can cost more, but again, I am very satisfied with their combination of quality service and support. I believe those things are worth paying for. No, the location of their SIP servers doesn't seem to introduce an objectionable latency, and (as long as the ITSP, like voip.ms, is using quality VoIP call routes) "noise" as you mentioned, is determined more by your own ISP's connection quality than the distance.
Latency tolerance is subjective, but I think most people don't start to notice until it's longer than about 3/4 second.
SkOrPn:
Yeah, CallCentric does seem like a great option, but I was reading the fine print on the free number and its telling me I must pay for 911 service per month. I already have 911 here on the landlines, not me personally, but still within the same House (I rent a room here), so I can call 911 if needed. Not to mention with VOIP.ms they have local numbers that coincide with my local area of Tijeras, NM. That will make the number look like its a local phone company even though we know better. And if something was to happen to GV, then I would already have a local (505) area code number in place to give out. I probably wouldn't have to do anything at all in that case, other than laugh at Google's fail. lol
SteveInWA:
Quote from: SkOrPn on April 18, 2014, 08:43:46 pm
Yeah, CallCentric does seem like a great option, but I was reading the fine print on the free number and its telling me I must pay for 911 service per month. I already have 911 here on the landlines, not me personally, but still within the same House (I rent a room here), so I can call 911 if needed. Not to mention with VOIP.ms they have local numbers that coincide with my local area of Tijeras, NM. That will make the number look like its a local phone company even though we know better. And if something was to happen to GV, then I would already have a local (505) area code number in place to give out. I probably wouldn't have to do anything at all in that case, other than laugh at Google's fail. lol
I hate to "touch the third rail" of the E911 debate, but I feel, as an aging baby-boomer who has indeed needed to call E911 for a health issue, that it is important to consider this: if you have a telephone in your home, people will assume that it can call E911 in a panic situation or emergency. If someone is having a heart attack, stroke, major bleeding or other emergency, precious seconds will be lost while someone else who doesn't know your phone doesn't reach E911 tries in vain to get through to E911. So, either pay the small fee for E911 service, or prominently label the telephone set as not working with E911. It's just not worth the risk.
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