Starting to regret my switch to Anveo

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CLTGreg:
Quote from: ih8anveo on April 14, 2014, 05:43:30 pm

Support tickets to OBitalk.  Emails to Anveo.  Nothing works with auto provisioning all because I setup a e911 on Anveo's site.


Are you saying Ohai is ignoring you even though support is from them for problems at the start? If so then we have bigger problems than just Anveo.

They should at least act as a liaison for their customers and if THEY can't get satisfaction cut Anveo out of the program.

JH2011:
Quote

cut Anveo out of the program.

Yup... That's exactly where this is heading.

carl:
Quote from: Taoman on April 14, 2014, 04:35:26 pm


Why are so many people porting your Google Voice number over to your new carrier? What am I missing?


Wow. Zero control. Flat zero customer service. All the "awesome " features not that reliable. Even the call quality got worse over the last year. And last not least, end of XMPP and and of third parties- like Obihai- providing phone service. So what remains is a free voice mail box plus a bunch of not so reliable features. No thanks. My 2 DID's have been ported out ( NOT to Anveo or Phone Power or Vestalink) and the third one is a throw away.
BTW do not wait with porting till the last minute. Problems plenty even now.It will not get any better.

JH2011:
Quote from: carl on April 14, 2014, 07:16:14 pm

Quote from: Taoman on April 14, 2014, 04:35:26 pm


Why are so many people porting your Google Voice number over to your new carrier? What am I missing?


Wow. Zero control. Flat zero customer service. All the "awesome " features not that reliable. Even the call quality got worse over the last year. And last not least, end of XMPP and and of third parties- like Obihai- providing phone service. So what remains is a free voice mail box plus a bunch of not so reliable features. No thanks. My 2 DID's have been ported out ( NOT to Anveo or Phone Power or Vestalink) and the third one is a throw away.
BTW do not wait with porting till the last minute. Problems plenty even now.It will not get any better.


Thanks! Great post! You confirmed what I was thinking. I'm gonna port my GV# right now!  :)

KAura:
Quote from: CLTGreg on April 14, 2014, 06:55:41 pm

Are you saying Ohai is ignoring you even though support is from them for problems at the start? If so then we have bigger problems than just Anveo.

They should at least act as a liaison for their customers and if THEY can't get satisfaction cut Anveo out of the program.



http://anveodirect.com/about/technology

"There are many VOIP service providers
( including Anveo retail (Anveo.com) )
who are using Anveo Direct for their
inbound and outbound needs.

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