Starting to regret my switch to Anveo
JH2011:
Quote from: Marty.ba.calif.usa on April 14, 2014, 10:08:12 pm
Quote from: JH2011 on April 14, 2014, 08:07:15 pm
I recommend porting to somewhere stress free like Callcentric - they charge $10 to port and they have cheap lines from as little as $5 upfront.
Great solution. Avoid paying one $5 support cost by paying an extra $5 every month with free support. Somehow, I guess that makes sense, although I don't really see it.
Great comprehension. Who said anything about "$5 every month"?
_brett:
So yes, it turns out you can only have one number or else you are charged $2 a month for a phone number subscription fee. I had no idea and this isn't an ideal way to find out. So I told them to kill the number I was originally assigned and never used or wanted, which they did, and they refunded my $5 support ticket fee. Interesting that "free" accounts get 4 free support tickets, but since I opted to pay by incident, I get no free tickets? Anyway, I'm still waiting to see if they will refund the $2 subscription fee since I no longer have two lines.
aopisa:
I had Anveo as my e911 service on sp2. When it came time to choose a new provider in advance of the GV cutoff I looked at turning everything over to Anveo. It was just too much trying to figure how much my bill was going to be every month with all of the individual fees. Just did not seem like a viable alternative.
I went with a basic one year plan with Vestalink which offered an easier method for tracking billing and usage. I am pleased from that end. Now, the numerous service interruptions and complete lack of communication from them during times of outages have them on probation.
My next move might be to voip.ms which seems to be a reasonable alternative unless I am missing something.
I purchased the Obi to drop the very expensive Comcast phone service for which I rarely used and was pleased with what I had with GV handling my calls and Anveo taking care of e911 for .80/month. This XMPP thing has really made the whole process of trying to find a decent provider a real PITA.
_brett:
OK, so at my request they refunded the $2 phone number subscription fee, which closes out my latest Anveo saga. Hopefully it will be smooth sailing from now on, and I won't get hit in the future with a "You breath oxygen when you talk into the phone using our service" fee.
AlanB:
Note there are charges if you use premium text to speech voices or set up an elaborate call flow. Otherwise, I suspect that you will be in good shape now.
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