Using Google Voice voicemail with VoIP providers
Taoman:
Perhaps others have wrestled with this problem and have a solution they would like to share because it eludes me.
When using GV in conjunction with a VoIP provider but still using GV voicemail a couple problems crop up.
1) If you are spoofing your outgoing CID with your GV phone number and you try and call your GV number to retrieve your voicemail it won't work. In my experience, Google Voice will not pickup a call that appears to be coming from itself. The only "solution" (if you can call it that) is to preface your call with *67 to block your outgoing CID. Then GV will answer (eventually) and after pressing * and entering your PIN you then must enter in one of your forwarding numbers. I have 6. GV always rejects the first 3 I try and disconnects me. So I have to call back and go thru the process again and it then will usually let me in. What a hassle.
2) No stutter tone or MWI on Obi connected phone. With Chat unchecked I don't see how this is even possible but some others may have an idea on this?
The only real solution I see for this problem is to use your VoIP's voicemail which is not desireable for a variety of reasons. The main reason that I see is that you would have to set your carrier's voicemail to pickup in less than 25 seconds so that GV voicemail won't pickup instead. This is not really a viable solution for most people in my view.
Anyone out there have a solution to this conundrum? I think a whole lot of people are going to run into this issue when making the switch from GV to a new VoIP provider but using their new DID as a forwarded GV number and spoofing their outgoing CID.
MikeHObi:
Quote from: Taoman on April 17, 2014, 01:38:49 pm
2) No stutter tone or MWI on Obi connected phone. With Chat unchecked I don't see how this is even possible but some others may have an idea on this?
You need to make sure you are configured to get voice mail notifications.
In obi expert for your ITSP Profile for your sip account make sure X_MWISubscribe is set to on.
In obi expert for your Voice Service for you sip acccount make sure MWIEnable and X_VMWIEnable is set to on.
See if that resolves the stutter tone and notification led.
Taoman:
You may wish to read my post again. Yes, those options are checked. Yes, the notifications work for my carrier voicemail.
This post is about using GV voicemail with your VoIP provider. My VoIP provider is PhonePower. I see no possible way that PhonePower can detect that I have Google Voice voicemails waiting and signal my Obi. That is my point. Am I missing something here?
BigJim_McD:
Taoman,
I have the same issue checking my Google Voice # that is call forwarded to my Vestalink #. The Google Voice phone number's CLI is spoofed on the Vestalink site.
I did a test on a second account that I have on voip.ms where I spoofed the Vestalink DID #'s CLI and when I called the Google Voice #, the call went directly to the Google Voice Mail attendant which prompted for my pin (as expected).
It appears that we need an option to temporarily disable "Spoofed CLI" for calls to our Google Voice phone numbers.
Taoman:
Quote from: BigJim_McD on April 17, 2014, 04:08:46 pm
It appears that we need an option to temporarily disable "Spoofed CLI" for calls to our Google Voice phone numbers.
As I mentioned in my post, you can just block your CLI with *67 and Google Voice will eventually pick up.
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