Gvoice was SP1 now SP1 empty...

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nalasha:
I have just chosen to reset the voice portion of the Obi202 via the web interface on my network. I will report if anything changes shortly.

nalasha:
After reset of voice I deleted the PhonePower account from SP2, re-registered the Obi202 with Obi website, configured the PhonePower service account to the Obi by manually entering:

Service Providers -> ITSP Profile A -> General -> Name : PhonePower
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : sip.phonepower.com

Voice Services -> SP2 Service -> X_ServProvProfile : A
Voice Services -> SP2 Service -> AuthUserName : (Phone Power phone number)
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)

PhonePower's servers also filled in some of this information and more...

I'm calling again, for now... and on SP1, just in case there was a problem... ???

drgeoff:
Quote from: nalasha on April 18, 2014, 11:43:24 am

After reset of voice I deleted the PhonePower account from SP2, re-registered the Obi202 with Obi website, configured the PhonePower service account to the Obi by manually entering:

Service Providers -> ITSP Profile A -> General -> Name : PhonePower
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : sip.phonepower.com

Voice Services -> SP2 Service -> X_ServProvProfile : A
Voice Services -> SP2 Service -> AuthUserName : (Phone Power phone number)
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)

PhonePower's servers also filled in some of this information and more...

I'm calling again, for now... and on SP1, just in case there was a problem... ???

I don't understand your mix of A and B and mix of SP2 and SP1 in what you wrote.

adutchman:
Quote from: nalasha on April 18, 2014, 10:38:06 am

Thanks for the reply. Do you have any ideas on why I am now having trouble with "no service configured error" message when I place a call (I have dialtone and can call but then the message). Also, incoming calls are routed straight to Gvoice mail; when the service is "down", like now.

I can power-cycle the Obi202 and then service is returned, but I never know when/why this will happen.


There are more of us that are having the same issue after dropping/switching from GV to PhonePower.  You can follow that thread here...http://www.obitalk.com/forum/index.php?topic=7778.msg50372#msg50372

I believe that the answer lies within your router.  Most routers have SIP ALG enabled by default.  It was suggested that you disable SIP ALG.

Good luck!

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