Future9 Obi setup Problem/?s
nitzan:
Quote from: Michael_Reeder on April 22, 2014, 12:32:17 pm
For my 2nd Obi202 device (with an extra digit "2" on the end of my User Name) this is NOT working.
Should be fixed now. The voicemail settings screen will only set VMWI for the first account - I'll see if we can change that.
Michael_Reeder:
Quote from: nitzan on April 22, 2014, 09:31:58 pm
Quote from: Michael_Reeder on April 22, 2014, 12:32:17 pm
For my 2nd Obi202 device (with an extra digit "2" on the end of my User Name) this is NOT working.
Should be fixed now. The voicemail settings screen will only set VMWI for the first account - I'll see if we can change that.
Nitzan -- That was an amazingly quick reprogramming! The second Obi202 and handset are now showing VMWI voicemail information. Thanks for looking into this.
-- Michael
Michael_Reeder:
Quote from: Michael_Reeder on April 21, 2014, 10:01:34 am
A few tips:
Voicemail is dialed by dialing "9000". If you dial a bunch of # after the 9000, voicemail picks up faster. So I have my handset programmed to dial "9000######" then a pause and my password for voicemail.
Also -- thanks F9 tech support -- you can reach voicemail by dialing 412-888-8000. Useful if you are, say, calling your home phone (on F9 service) from your night shift work phone (not F9) and don't want to wake your wife up by dialing your number, letting it ring, then hitting ## and entering your access code.
So I have my cell phone programmed to dial:
4128888000-PP-6DIGITLOGINNUMBER-PP-VOICEMAILPASSWORD-PP-1
P = Pause
- = Not really in sequence, used to separate the steps in the illustration
Notice that you DO NOT enter your phone number when the system asks for mailbox number. You enter your 6 digit login number.
The "1" at the end is because you have to dial "1" to listen to new voicemail messages anyway. If there are no new voicemail messages, it hurts nothing -- the nice recording lady will just tell you twice that you have no messages.
-- Michael
JS365:
Quote from: Polkadot on April 20, 2014, 01:47:23 pm
Thank you so much Taoman, I think I've got it! Mshumack, I am setting up an Obi110 (actually I'm doing it for a family member long distance which ads a few twists), and I've gotten instructions from all over and tried to put them all together. So in hopes of helping whoever might be like me, and not fully understand all this, here goes what I've learned:
Sign up for Future9, pay, add a number, and check your sip credentials (you will need your "cardnumber" and your original "password".
Log in to Obitalk and set up SP1 or SP2 (whichever applies) as a Generic Service Provider. Fill in Configuration Name (Future-Nine) and other options as you choose. Then,
Service Provider Proxy Server: incoming.future-nine.com
Outbound Proxy Server: incoming.future-nine.com
User Name: USE Future9 "cardnumber"
Password: USE original password from future9 setup
Click submit, then click Home
Click Obi Expert Config, enter Obi Expert
Click Service Providers, then ITSP Profile A or B General (whichever one applies)
In the General Profile, edit the name to your name, and the Digit Map to: (*xx.|911|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|[2-9]xxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
(When doing this you need to uncheck the Obitalk box and then uncheck the device default boxes in order to edit these fields.)
Make sure to submit to save your changes.
Then go into your ITSP Profile (A or B) SIP, and make sure that your ProxyServer, RegistrarServer, and OutboundProxy are all "incoming.future-nine.com" and your UserAgentDomain is "sip.future-nine.com" Again sumbit to save.
Finally go to Voice Service, choose SP1 or SP2 (whichever applies) and:
X_KeepAliveEnable: yes
X_KeepAliveExpires: 60
AuthUserName: "your cardnumber"
AuthPassword: "original password"
Submit
Hopefully I've gotten all this right without typos and it helps someone else, and again a HUGE thank you to those who were patient and helped including Nitzan who helped me get started! :)
Thank you!! I follow your instrution and it finally works now. Have you tried the mobile app - cloud softphone?
I can answer phone call but can't dail out. Keeps getting error.....
Jackson:
Quote from: Polkadot on April 20, 2014, 03:51:38 pm
One final note for anyone who might be interested. I had decided to not port right away, and do some testing with call forwarding. Unfortunately (or fortunately, depending on what you might want to do), after doing a decent amount of testing, made the decision to port to Future9. I happen to be one of the ones who the forward doesn't work quite so well, and I think it has to do with the delay.
FWIW I have the same problems trying to forward to Anveo. At first I thought it worked fine, but after a few real calls the same problems as you noted popped up.
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