Help converting existing ObiTalk/Anvio account to new plan
obman:
I started this thread on April 22, and currently the process is still in purgatory. I signed up for the basic plan as a separate account, because they said they couldn't mix my existing accounts with the new plan!. The solution to my original problem was simple, just have the CID for my outgoing calls assigned to one of my existing numbers. Wished that I had known how to change an existing account into a basic plan as stated by c3c3.
However, now I am unable to sign into my account. Something about you can't create an account with the same email address! The issue is still not resolved after many weeks of trying!
If someone at Anveo is listening, ticket #C5415242 has not been responded to since 5/11. The total lack of customer support at Anveo is frustrating >:(
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