Switched from GV to PhonePower - intermittent "not configured"
EdWilliams:
Quote from: EdWilliams on April 24, 2014, 07:08:42 pm
I have an ASUS RT-N66U ("Dark Knight") router. I couldn't find any SIP settings either on the web interface or by telnetting in and executing "nvram show|grep sip".
I then updated the firmware to the latest version 3.0.0.4.374_720.
I now have a new toggle under WAN|NAT Passthrough for SIP passthrough. (also with the telnet there's a new variable fw_pt_sip=1).
For the moment I've left it enabled to see what happens. The article https://support.gradwell.com/entries/23128463-What-is-SIP-ALG-and-why-does-Gradwell-recommend-that-I-turn-it-off- suggests to turn it off because it may be poorly implemented. If the firmware upgrade doesn't fix things, I'll try turning the NAT passthrough off.
To follow up on this, this morning I got the same "Service not Configured" message. I've now disabled SIP Passthrough on the router and I'll see if this does anything useful.
ageek:
I registered for PP and set it up about a week ago. It worked fine for 2 or 3 days and then suddenly stopped working (outgoing calls gave a service not available message). I found some references where people were saying disabling SIP made a difference and others that said putting the Obi's IP in the DMZ fixed this issue, so I did both per PP's instructions for my router: http://www.phonepower.com/wiki/D-Link_DIR_655
So far, so good but I will have to wait to see if this is a permanent fix. Maybe this will help someone.
adutchman:
Quote from: adutchman on April 26, 2014, 01:14:08 pm
Update:
Steps taken last night (4/25/2014)...
1) Rebooted router to make sure SIP ALG setting change took effect.
2) Completely reset OBi100 device by following instructions provided by PhonePower beginning with step # 2 - ReSetting your Obihai. Here is the link they provided http://www.phonepower.com/wiki/Obihai_Lite
Note that I did not press the reset button located on your Obihai phone adapter
3) Restarted OBi100 device.
As of 3:00 pm today (4/26/2014) everything is still working as it should be.
4/27/2014 Update:
I was out shopping this afternoon and called the house phone and my call went straight to voicemail. I called my son's cell phone and asked him to pick up the house phone. He did and told me that there was a dial tone. I told him to hang it up.
I tried calling the house phone again, and again, it went straight to voicemail. This is very frustrating.
When I got home about 1 hour later, I picked up the house phone and got a dial tone. I hung it up and called from my cell. This time the phone rang.
I'm not sure what is going on, but it isn't good. I've never had these kind of issues when I was using GV with the OBi100.
fugley4651:
Hello everybody!
I'm having the SAME problem everyone else is having. I have done a factory reset on the OBI 100, reconfigered the OBI device and the PhonePower configuration, and have disabled the sip on my Netgear router. After doing this, I'm still having to reset the Obi constantly. I have 2 weeks left on my 1st month of signing up with PhonePower, and I'm going to cancel unless there's a fix on this issue. It's strange that the first week and a half it worked perfectly with no problems. Thanks to everyone here for all your suggestions. I've tried them all to no avail!
SteveInWA:
I suggest trying a different service provider. There are plenty to choose from, and it will a) troubleshoot whether it's the provider vs. your setup, and b) help you find a provider that actually provides reliable service. There's just no excuse for it being so flaky.
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