Switched from GV to PhonePower - intermittent "not configured"
adutchman:
Quote from: zorlac on April 29, 2014, 03:50:52 am
I'm at Software Version 1.3.0 (Build: 2824)
Anybody got a link to build 2858?
Thanks
I don't think that have made this public yet. Create a ticket with Obihai support, let them know that you switched from GV to PhonePower and are having problems with the service and you would like the firmware update.
adutchman:
Quote from: CheapSk86 on April 29, 2014, 10:04:35 am
If you guys could keep us updated with the latest given that some now have new firmware, and others seem to be receiving a positive response from PP, I, as I'm sure others, would appreciate the additional information.
I really like the look of the PP unlimited plan, especially given my monthly usage, but the service reliability has to be there for me.
Piggy backing on that, are any of you using the unlimited plan with them? And do you know if their unlimited plan is truly unlimited, or is it an advertising bait-and-switch like some of the others with maximum of 3000 or 4000 minutes?
Thanks again for all this info you guys are posting.
After making some phone calls, I must say, the audio quality of the calls with Phonepower is really good. That coupled with having a local phone number for my area (couldn't get that with MagicJack or Google Voice), it is worth the $35 per year to have a phone number for incoming calls.
adutchman:
Quote from: Bob_in_MA on April 29, 2014, 03:44:44 pm
I also have encountered this problem. I asked Obi to update the firmware on my OBI100 and they have.
But also, I found this page for setting up the Obi with your router. It involves selecting protocols for various ports.
http://www.phonepower.com/wiki/Obihai_set_up
My router (switch really) is a TP-Link, but they have a page that lists all sorts of brands:
http://www.phonepower.com/wiki/Customer_Provided_Routers
Re disabling SIP ALG. I contacted TP-Link and they told me it doesn't support the SIP ALG anyway. In other words, this could not have been the cause of the problem in my case.
We'll see if the firmware and configuring the router helps.
I still have GV as SP1 but told my OBi to use SP2 (Phone Power) for outgoing calls.
I was wondering if others who've encountered the problem also still have GV on SP1?
Thanks,
Bob
Thanks for posting these links Bob! I have a Netgear wireless router. My specific model is not listed, but looking at all of the ones that are similar, they all say that the OBi device needs to be put in the DMZ.
I guess I'm going to put my OBi100 device back in the DMZ, after all, it was working that way once I got the updated firmware.
People should not be so quick to give up on PhonePower and OBi devices. I think they will work out the kinks and things will be just fine.
zorlac:
Quote from: adutchman on April 29, 2014, 07:29:39 pm
Quote from: zorlac on April 29, 2014, 03:50:52 am
I'm at Software Version 1.3.0 (Build: 2824)
Anybody got a link to build 2858?
Thanks
I don't think that have made this public yet. Create a ticket with Obihai support, let them know that you switched from GV to PhonePower and are having problems with the service and you would like the firmware update.
Thanks but I'm not that desperate, I can wait until they release the 2858 firmware as a downloadable file on their website.
Let the early adopters work out the kinks. ;D
Dale:
mail from phone power:
If you notice that you have to reboot to restore the service on the obi 100, send a email to obi support , support@obihai.com , provide them the 9 digit obi number ,and advised that you need to reboot or re sync to restore the phone service .
obi support will push a firmware update , this has resolved the problem . If you are having difficulties adding the device back to obi talk , contact obi support on that issue.
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