Switched from GV to PhonePower - intermittent "not configured"

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zorlac:
I wonder if this FW update would cure any of the Anveo heartaches?

fugley4651:
For what's it's worth, I haven't done the firmware update and all has been good for the last 3 days. I'm sure it couldn't hurt if your still having problems, but what I've read on this forum, sometimes the firmware updates cause some people problems until they work out the kinks.

adutchman:
4/30/2014 Update:

It has been 2 full days since firmware upgrade by OBi Support and all is still good with phone power service.  I'm able to make and receive calls okay.  Even the Phone LED has been green on the device.

Drewsa:
Follow-up from my previous post...
I ended up deleting Google Voice and PhonePower from my Obi.
Hard restore of Obi (paperclip pressing button in on bottom of device for 15sec--> button flashes red)
Re-entered PhonePower in SP1
Sent Re-sync from PhonePower website.

PhonePower now "registered" and I have had no problems since.  Call quality is good.
I did also successfully use my GV phone number as a spoof in my PhonePower set-up and added the new PhonePower number to my GV acct-- all seems to be working well.

EdWilliams:
   Reporting back.
   Turning off "SIP passthrough" on my Asus router didn't fix the problem.  It took a couple of days, but I lost the second green light on the OBI and was back to "service not configured".  I've contacted OBI support and will try the new firmware.

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