Ensure that for SP2, X_ServProvProfile is changed from the default 'A' to 'B'. (Otherwise you are trying to register your Anveo details with Callcentric's server!)
@drgeoff, sir, you are a gentleman and a scholar. I changed the service provider profile for SP2 under voice services to profile B. Anveo was, in fact, trying to register with callcentric servers. But now I have a NEW error message, as below:
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SP2 Service Status
Parameter Name Value
Status Register Failed: 401 Unauthorized (server=67.212.84.21:5010; retry in 18s) help
PrimaryProxyServer Trying 72.9.149.69:5010
SecondaryProxyServer Secondary Registration Not Enabled
CallState 0 Active Calls
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At least now, they are not both trying to register on the same server. But why is it now unauthorized?
'
My current web portal settings are:
Service providers>ITSP Profile B>SIP>ProxyServer : sip.anveo.com (do I need sip. or just anveo.com)
" " " ProxyServerPort: 5010 (do I need this or is it automatic?)
I am still not getting it to register yet. Is there anything else I need to check? And yes, I have disabled auto provisioning in system management. I had that problem at first. It seems every time I get somewhere, I have a new problem to deal with. About to throw this little while box out the window!
