Localphone - Trouble Dialing Specific Numbers
HighTechnology:
Thanks, Meats. You got far further than I did. Frankly, I found Localphone's support in this area severely lacking. Without the spoofed caller ID it works sometimes, but that is simply not good enough. And you hit it spot on, they are verizon numbers I am trying to connect to. Most of my company office locations around the country use verizon so this is deal breaker for me.
I have since signed up for CircleNet for outgoing (and have a call centric account with NY DID that GoogleVoice is forwarded to for incoming). Works great and CircleNet is even cheaper by the minute and every call has connected without issue thus far (30 or so of them).
So in a couple of weeks I will request a partial refund from Localphone's customer service for my unused balance of what I paid. Just want to make sure CircleNet doesn't incur any growing pains as they've got a nice following on here pretty quickly. So far, Sam's been very quick to resolve any issues that anyone has encountered so he's starting off his company on the right foot!
Meats:
Quote from: HighTechnology on May 19, 2014, 08:22:50 pm
Thanks, Meats. You got far further than I did. Frankly, I found Localphone's support in this area severely lacking. Without the spoofed caller ID it works sometimes, but that is simply not good enough. And you hit it spot on, they are verizon numbers I am trying to connect to. Most of my company office locations around the country use verizon so this is deal breaker for me.
I have since signed up for CircleNet for outgoing (and have a call centric account with NY DID that GoogleVoice is forwarded to for incoming). Works great and CircleNet is even cheaper by the minute and every call has connected without issue thus far (30 or so of them).
So in a couple of weeks I will request a partial refund from Localphone's customer service for my unused balance of what I paid. Just want to make sure CircleNet doesn't incur any growing pains as they've got a nice following on here pretty quickly. So far, Sam's been very quick to resolve any issues that anyone has encountered so he's starting off his company on the right foot!
keep us posted on your refund request with Localphone. I requested they credit my account for all the extraneous troubleshooting I did and they did not honor that request. Even though it was only a handful of pennies, its the principle.
HighTechnology:
In my case, the refund was a bit more. They basically refunded $8 or so of my $10, after their 10% administrative fee. I agree with your principle comment, and while I appreciate the quick refund, I don't agree that they deserve to take 10% off the top for administrative fees.
Navigation
[0] Message Index
[*] Previous page