Vestalink - went over the limit on the unlimitted plan?
vtsnaab:
When I began the journey of studying Obi + VOIP options I considered Vestalink - but not for long a'tall.
Having read a huge number of posts & topics here & elsewhere, I noticed that they were a bit too much the focus of problem reports with users seeking community support rather than provider support.
In other threads there have been very careful summings-up of this provider's faults which I am very grateful to have seen.
I will not repeat any of that here as it is not my knowledge to pass on and I have no 1st hand experience with them.
Also - I have no bone to pick with Vestalink.
It is maximally unlikely that I will ever use them - so it is even less likely that I will ever have a bone to pick with them.
For me this serves to highlight what is so very good about places like this one - the open & free sharings by folks that are visible to others and can be so very helpful.
In this instance such helpful sharings have served to help this user choose which providers it is best to keep a healthy distance from - and the one this thread is about certainly qualifies just from my own observations.
nitzan:
Expect this to get worse as signups are likely slowing down already, and will slow down even more after the GV transition is done. Since their entire user base is yearly there is going to be no revenue from existing users until next year. They still have to pay carrier costs anyway. I really hope for his users' sake that Ryan Tilton is saving/investing the money to pay for carrier costs for an entire year...
ianobi:
@ Codesmith,
Quote
6 numbers are over 95% of my activity.
Given the heavy usage between such a few numbers, if 2 or 3 of these people also owned an OBi device, then there could be good savings. OBi to OBi calls are free using the OBiTALK network. The cost of a couple of OBi100 devices would soon be covered.
Codesmith:
None of my friend and family are the least bit technical. I just installed DDWRT on two budget routers, setup QoS, and configured one as a bridge repeater. I literally have no one in my life who knows or cares what that means.
Anything that doesn't work exactly like a regular phone, where no matter what your using to call you just dial one number for a cell phone and a 2nd for a landline, and those Obi202's are going in the box in the basement. And they are paying whatever AT&T or their cable company wants them to pay.
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As to my experiences with Vestalink ... things were a bit substandard at first but for the last 30 days the call quality and the stability have been excellent. Spoofing a google number while calling a google number on an Obi202 gave me nothing but grief, and I'd recommend disabling spoofing as an initial troubleshooting step for any problem.
My friend was having issues with disconnect, but it was her cable modem that was flaky not their service.
ceg3:
Quote from: 7Priest7 on May 03, 2014, 12:52:27 pm
Vestalink has had a LOT of issues.
Unlimited now days almost never means unlimited.
It only means unlimited as long as you use less than a invisible threshold.
If they are unwilling to change your account back, I would dispute the charges as the fraud they clearly are.
Filing a FCC/BBB complaint would also be wise, they won't change unless people force them to.
Sounds like unnecessary negativity towards the service to me and not particularly helpful.
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