QuoteDue to higher that normal call volumes your Vestalink account has been downgraded from an unlimited plan to a 2000 minute a month plan.
I'm disabled and so are 4 of my closest friends so I always lot of daytime calling. So 95% of my call volume is to a handful of people who also don't work. It doesn't get more non-comercial than that.
Life's been crazy lately, two friends with family in the ICU, one made it one didn't. So my call volume definitely spiked recently and I got flagged as a business user, downgraded to 2000 min/month and by the time I noticed the email I have less than 1000 min to last me until the 27th.
In the 47 days I've been I customer I've used 7170 min, 3724 of which to/from other Vistalink numbers.
6 numbers are over 95% of my activity.
I've been called by 28 different numbers (lot of telemarketers due to number port)
I've called 30 (I call unfamiliar numbers then block them)
Since its Saturday I won't hear back form them until Monday at the earliest, so I don't know whether to worry or not.
Has anyone else had any similar problems, and if so how did vesta link handle it?