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OBI200 AA cannot work via cellphone

Started by kallyinForum, May 04, 2014, 12:23:48 AM

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kallyinForum

:) good day everyone,

i am newbie here,due to OBI200 has no lineport to connect PSTN,in order to use callback via AA

i have to set up DID and add trusted callers list,but there is a problem with my callback

i can input digital/number 1/2/3 and accept my command and continue my call successfully on

phone connect with my OBI device,WHY i call DID then enter AA system,when input digital/number

1/2/3 ,but AA system still not detect number 1/2/3 input ,and let me input 1/2/3 to choose back

and forth,so that i cannot finish a call and callback,pls help me thanks.

 


drgeoff

Does this only happen when you call in from your cellphone or does it also happen when you call in to your DID from a landline?

kallyinForum

Quote from: drgeoff on May 04, 2014, 02:57:23 AM
Does this only happen when you call in from your cellphone or does it also happen when you call in to your DID from a landline?

Thank you for help

both landline and mobile/cellphone,i also tried many times by voip/sip app on my cellphone to call it,It has the same result.can you solve it problem thanks advance