Anveo Outage for Anyone Else?
AlanB:
Quote from: crackie on May 04, 2014, 10:04:04 am
Doesn't seem like any others are having issue, so may just be localized. Can't even open a trouble ticket with Anveo though to have them check into it, unless I want to pay them $5.
Generally unimpressed with Anveo.
I haven't figured out what the tickets are for. I've had good correspondence through customer.support@ Anveo.com.
MikePA:
Quote from: crackie on May 04, 2014, 10:04:04 am
Doesn't seem like any others are having issue, so may just be localized. Can't even open a trouble ticket with Anveo though to have them check into it, unless I want to pay them $5.
Generally unimpressed with Anveo.
Quote from: crackie
I can reach the number from a Verizon Wireless cell phone but not from a Comcast landline.
But it's an Anveo problem. I guess Anveo is locally blocking your Comcast trunk. Oh key dokey. ::)
crackie:
Alan B - Thanks for the heads-up on the Anveo customer support email address. Have a ticket in with Comcast as well in the event it is on their side. Will close the loop on the board either way.
MikePA - Your analysis of potential traffic engineering issues and LEC inter-exchange trunking has been insightful.
MikePA:
Quote from: crackie on May 04, 2014, 06:18:14 pm
MikePA - Your analysis of potential traffic engineering issues and LEC inter-exchange trunking has been insightful.
You're welcome. I am sure your attitude an open mind regarding the potential root cause of the problem will result in a speedy resolution.
Are you still getting the "number out of service" message? If so, have you tried reprovisioning your Obi?
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