Configuring Phonepower cloned line on Obi110
flabber:
Quote from: flanda on May 06, 2014, 08:59:37 am
I replicated the PhonePower configuration on sp2 (resync'd with Phonepower), made sp1 the primary line, made sp1 the primary line for the auto attendant as well and changed its X_InboundCallRoute to {}. I also prepended speed dials with **2 to route via Msp2 instead of modyfing the OutboundCallRoute and voilá! Works perfect.
Would it be possible to be a bit more specific about the steps involved in the above procedure? I have the same issue as the one flanda originally reported, and tried the above, but without success. I may not be doing things right...
What does replicating "PhonePower configuration on sp2" mean? I set both SP1 and SP2 to PhonePower at the OBi Dashboard, and resynced. After a while, they both show as "registered". Then I went to my Obi's webpage to modify 2 things: first the X_InboundCallRoute to {}, and then the AA to use SP2 as the primary line (I think flanda meant SP2 and not SP1). I submitted the changes and rebooted. The changes remain as I set them for a short period of time, but then revert to whatever the parameters were set to prior to my changes. How can I make them permanent? Do I need to have SIP credentials enabled from PhonePower to make the changes permanent? Or am I doing something else wrong?
Thank you
SK02:
Flanda,
To make this happen, do we need to have second line service from Phonepower? Because for Obi customers, Phonepower does not include Free Second Line.
Thanks,
Suresh
Quote from: flanda on May 06, 2014, 08:59:37 am
Thank you giqcass! Option 2 worked!!
I replicated the PhonePower configuration on sp2 (resync'd with Phonepower), made sp1 the primary line, made sp1 the primary line for the auto attendant as well and changed its X_InboundCallRoute to {}. I also prepended speed dials with **2 to route via Msp2 instead of modyfing the OutboundCallRoute and voilá! Works perfect.
Thanks again. I really appreciate your help.
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