DTMF tones not "heard"

[lburgguy]

I am using an Obi100, Phonepower and a Uniden cordless phone.  When I call someone and need to enter dtmf tones, the tones go mostly "unheard".  I'm simply wondering if anyone can give me a clue as to where this problem is coming from and what can be done about it.  Thanks!!

[azrobert]

Try:
Service Providers -> ITSP Profile A/B -> General -> DTMFMethod: RFC2833

[lburgguy]

I tried that as per your recommendations but the option to change it is grayed out.  Regardless of the box checked, and the number of times I click on the box that says "Automatic" there is no option to actually change it.

Uggg.

[azrobert]

Are you using OBiTalk expert configuration?

Uncheck the box under OBiTalk Setting.
Uncheck the box under Device Default.
Click the Down Arrow.
Select RFC2833   
Click Submit

I don't use OBiTalk to configure my OBi. Hopefully the above is correct.

[lburgguy]

Okay, thanks, got it!  Hadn't tried unchecking both boxes, figured it was one or the other.  I'll have to go test it out now.