registering obi 202 callcentric

[mitzu]

I get the "Backing Off (0s):Authentication error"
when trying to install my callcentric DID on sp2.
I have used the expert config to check the various setting after trying to install using the simple approach.
Any ideas?

Prior to the callcentric I had a GV registered on sp2.

[gderf]

Are you sure you are using the correct Callcentric Number and Callcentric Password?

[mitzu]

Yes, I have double checked.
I have also checked this suggestion:


   
Re: Backing Off Issue
« Reply #5 on: November 20, 2013, 04:20:11 pm »
Johnny,
I had two issues.  Check the info below and let us know if you get it working.

1) My SP2, 3 and 4 were all set to X-ServProfile A.  I needed to change them as listed below.

Voice Services -> SP1 Service -> X_ServProvProfile : A
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP3 Service -> X_ServProvProfile : C
Voice Services -> SP4 Service -> X_ServProvProfile : D

2) My ITSP Provisioning was also not disabled and had to be set as shown below.
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled

Below is the full list of info I received from another member to check.  There may be other parameters you need to set as well.

Make sure that:

Voice Services -> SP1 Service -> X_ServProvProfile : A

Voice Services -> SP2 Service -> X_ServProvProfile : B

Voice Services -> SP3 Service -> X_ServProvProfile : C

Voice Services -> SP4 Service -> X_ServProvProfile : D

and that you configure providers as:

Service Providers -> ITSP Profile A <=> SP1 Service

Service Providers -> ITSP Profile B <=> SP2 Service

Service Providers -> ITSP Profile C <=> SP3 Service

Service Providers -> ITSP Profile D <=> SP4 Service

Also, it you're configuring the OBi directly, make sure:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled

System Management -> Autp Provisioning -> OBiTALK Provisioning -> Method : Disabled