Yes, I have double checked.
I have also checked this suggestion:
Re: Backing Off Issue
« Reply #5 on: November 20, 2013, 04:20:11 pm »
Johnny,
I had two issues. Check the info below and let us know if you get it working.
1) My SP2, 3 and 4 were all set to X-ServProfile A. I needed to change them as listed below.
Voice Services -> SP1 Service -> X_ServProvProfile : A
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP3 Service -> X_ServProvProfile : C
Voice Services -> SP4 Service -> X_ServProvProfile : D
2) My ITSP Provisioning was also not disabled and had to be set as shown below.
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
Below is the full list of info I received from another member to check. There may be other parameters you need to set as well.
Make sure that:
Voice Services -> SP1 Service -> X_ServProvProfile : A
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP3 Service -> X_ServProvProfile : C
Voice Services -> SP4 Service -> X_ServProvProfile : D
and that you configure providers as:
Service Providers -> ITSP Profile A <=> SP1 Service
Service Providers -> ITSP Profile B <=> SP2 Service
Service Providers -> ITSP Profile C <=> SP3 Service
Service Providers -> ITSP Profile D <=> SP4 Service
Also, it you're configuring the OBi directly, make sure:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Autp Provisioning -> OBiTALK Provisioning -> Method : Disabled