Obi 100 & Anveo - no long distance

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c3c3:
Quote from: pointpeninsula on May 22, 2014, 02:47:29 pm

Any other ideas that I can try? Otherwise I'll open a support ticket with Anveo. I think I get one freebie per month.

For the Obitalk plans, you get one freebie for the life of the account.  Unless you have custom settings (most people don't need to), do a factory reset and reprovision.

AlanB:
Is 914-555-1212 a valid number?  There really is no "local" and "long distance" within US.  You could connect to the internet anywhere.   If you dial a "local" number using the area code first (10 digit dialing) does it work?

pointpeninsula:
Thanks for all the great ideas.

And, after getting Java to work, I found the tone on Wikipedia from the link you provided, Shale, and of course what I was really hearing is the reorder tone.

The numbers with area code are stored in the call history both locally on the Obi (accessed it's web server in the private LAN), and they also show up in the Anveo call log from their website, so the system is certainly trying to call.

The (area code)-555-1212 should work; my only other option is trying that number on my cell, but ATT intercepts it and provides their directory assistance (at least I think that's what is happening). I tried it just now with my wife's Verizon phone and got right to an operator (a real human!).

I can call my local number using 10-digit dialing and it works fine.

I guess I'll try the reset and reprovision later. I'll let you know the results.

Thanks,

Tom

pointpeninsula:
I did the factory reset and reprovision (as far as I can tell, since Anveo quit working until I performed the reprovision), and there's no change. I still get the reorder tone when I attempt to dial long distance.

Any other ideas from anyone?

tia,

Tom

c3c3:
Did you do this?

1. Delete device from obitalk.com
2. Factory reset
3. Add device to obitalk.com
4. Reprovision Anveo

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