Anveo issues - not good choice for set and forget

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wadewood:
I did everything I could possible think of and it still would not register with Anveo.  I'm fairly knowledgeable when it comes to ATA and voip having coming from an Sipura SPA-3000 back in the day.  It was posted on this forum that they have a 30 day refund policy, so I decided to cancel.  I setup this account with voip.ms in juts a few minutes and it's working good. 

I submitted support ticket to Anveo 5-13 with request to cancel.  They responded back 2 days later with "please follow the steps at http://www.anveo.com/faqobitalk.asp?code=obitalk_troubleshoot to troubleshoot your OBI device." - which means they just ignored my request.

JH2011:
File a dispute with Paypal and you'll get a full refund.

Anveo doesn't have the resources to argue with Paypal.

wadewood:
Quote from: JH2011 on May 15, 2014, 10:18:22 am

File a dispute with Paypal and you'll get a full refund.

Anveo doesn't have the resources to argue with Paypal.

6 days after my written request to cancel account and Anveo has not done so nor responded to request, so yes I followed your advice and have disputed charge.

MikeHObi:
SIP scanner issues will occur with any provider.  It has been a discussion topic on the Obi forums here for quite some time with a number of recommended changes to solve the problem.  Anveo's promoted solution only works for people who have an Obi-Anveo account.  No reason why it wouldn't work with others, but Anveo has not bothered to document what settings they use for this.

I have an Obi110 using Anveo at my mom's home and have had no trouble maintaining it.  I expect the same if I had a different provider.

baxtr:
Try CircleNet if you want prompt attention to problems.

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