GV# forwarded to Anveo
Jackson:
I signed up for the Obi basic plan. Decided to leave GV# as is and just forward.
It seems to be working fine on a few calls I've received, except I end up with zero second Anveo voicemails. The incoming calls never made it to voicemail BTW. I Just deleted GV from my Obi to see if that may be the issue.
Thought I'd check here before opening a ticket.
On another note Chrome will not let me sign in at Dslreports, I get the new 'Cannot Connect....' page.
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What does this mean?
secure.dslreports.com normally uses encryption (SSL) to protect your information. When Chrome tried to connect to secure.dslreports.com this time, secure.dslreports.com returned unusual and incorrect credentials. Either an attacker is trying to pretend to be secure.dslreports.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Chrome stopped the connection before any data was exchanged.
Shale:
Quote from: Jackson on May 14, 2014, 02:06:29 pm
I signed up for the Obi basic plan. Decided to leave GV# as is and just forward.
It seems to be working fine on a few calls I've received, except I end up with zero second Anveo voicemails. The incoming calls never made it to voicemail BTW. I Just deleted GV from my Obi to see if that may be the issue.
What is working fine? Are you saying that your phone on your OBi rings, and you can chat if you pickup the phone. But when somebody who calls does not get an answer, he is prompted to leave a voicemail voicemail, and attempts to leave a voicemail, there is no content when you dial *97 and attempt to listen to the voicemail?
Are you sure that the local phone's answering machine did not pick up? Unlikely, but thought I would throw that out.
Are you using a Call Flow?
Jackson:
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What is working fine? Are you saying that your phone on your OBi rings, and you can chat if you pickup the phone...
Yes, shoulda been more clear. Someone calls, still using the GV# which I have set to forward to Anveo, I pick up after a couple rings, we chat I hang up. The forwarding is working as it should. Not talking about a missed call or it going to VM, just a normal chat.
A few minutes after I hang up the phone starts blinking (VM indicator). I then have to hit *97 and listen to the spiel, hitting 3 (after listening to silence) to delete. If I log into Anveo the duration of the "VM" is 0 sec.
The only change I have made is to extend the VM pickup time to 30sec.
bsdaiwa:
This may help..
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If you want to keep using the GV voicemail, go to your Anveo account and edit the default Call Flow to lengthen the VM delay to 45 sec or more (it defaults to 25 sec when it was created).
AlanB:
Yes, that should help. You can't change the timing of GV Voicemail.
Another option is to use a Call Flow to totally remove Anveo Voicemail.
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