Can't make outgoing call with Anveo Obi special package
cwzkevin:
I don't know how, but it just happened. That the $0.25 charge in my account changed to 0.0000. I am having positive balance in my account again! Great!
[I did three things:
1. wrote this post here on ObiTalk forum since Anveo has no such thing.
2. sent an suggestion to Anveo with my situation explained and request that they could add like $2 or $5 to their "Add Funds" option. (I was just hoping that would be faster than their support ticket channel, well, you know)
3. I re-provision the obi device although it was registered and was online.]
cwzkevin:
Now, I am happy! Hope that I don't have to show up here again... for an other year... :)
c3c3:
Quote from: cwzkevin on May 15, 2014, 01:59:32 pm
2. sent an suggestion to Anveo
How? I don't think they're responding to emails.
Jackson:
When I signed up I opted for the $39.99 +$5 option, just for some unseen future contingency, as I knew Anveo had a minimum $20 add. I guess things are prorated to their billing cycle,
My account just now:
Quote
Account Balance: $8.07
This is odd though:
Quote
Renewal Date/Amount: 14-Apr-2015 $3.33
AlanB:
The first month is prorated back to the beginning of the fiscal month which is midnight the 15th UMT. You've paid for a year, so you are good through April 15, 2015. The $3.33 is the monthly equivalent of what you are paying. I don't know if we'll go monthly at that time or need to pay or another year. I haven't asked since it's a long way off.
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