Can't make outgoing call with Anveo Obi special package
cwzkevin:
Quote from: cwzkevin on May 15, 2014, 08:36:40 am
For sure, I can put $0.20 to the account right away to fix it, but, what is it exactly? ??? Will I be getting it every month? Thanks! ::)
It seems adding $0.20 is harder than I think! The minimum amount from "add funds" menu in Anveo is $20...
muzikchick:
Make sure that you registered your anveo # - they will call you with a code and that the primary outbound call box is checked in your anveo profile.
If you signed up through obitalk.com (not anveo directly) they shouldn't be billing you per call as obitalk package is a flate rate.
cwzkevin:
Quote from: muzikchick on May 15, 2014, 09:40:35 am
Make sure that you registered your anveo # - they will call you with a code and that the primary outbound call box is checked in your anveo profile.
If you signed up through obitalk.com (not anveo directly) they shouldn't be billing you per call as obitalk package is a flate rate.
Same as you described on the 1st line. I already did that at the beginning of the setting up process, got the code and also outbound call box checked. That is not the issue.
As I signed up through obitalk.com, I didn't get bill per call. The issue is that, the "Phone Number subscription" $0.25 charge made my account negative balance. It seems to me that whenever your account is in negative balance, you can't make outgoing call. I didn't expect this charge at all as I only transfer $39.99 to Anveo last night, thought that it would be good for a year of service with 333 minutes outgoing every month. Now, I am screwed. I can only add funds of at least of $20 to Anveo account.
c3c3:
You should leave some positive balance in your account for uncovered charges. If you have zero balance and some sends you a SMS ($0.01), then your account may be blocked as well, unless Anveo actually blocks that SMS.
cwzkevin:
Quote from: c3c3 on May 15, 2014, 10:40:46 am
You should leave some positive balance in your account for uncovered charges. If you have zero balance and some sends you a SMS ($0.01), then your account may be blocked as well, unless Anveo actually blocks that SMS.
You are right. That is why I want to transfer something like $5 to my account. But the "Add Funds" menu in Anveo has options and only has options for $20, $30, $50, $75, $100, $200...
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