Outgoing calls disconnect at random
ChrisThompson:
When using the OBI110 to make outgoing calls, the calls get dropped after seemingly random time intervals. My last call disconnected after about 10 minutes, some last longer, up to 30 or 45 minutes. When the call drops I hear something like a click and then a dialtone.
Call dropping happens both when dialing out through GV AND when dialing out using the LINE port (using # to dial out).
RonR:
Is the click a physical sound coming from the OBi hardware? Does the power LED turn red at the same time? If so, it's the OBi spontaneously rebooting.
When the OBi reboots, a hefty relay drops out briefly which makes a notable click sound, and while it's disengaged, your telephone is connected directly to the LINE Port, giving you PSTN dialtone.
ChrisThompson:
The OBI is mounted in my basement, so I have no idea if it's rebooting or not. I suppose I could check the uptime reported by the device next time it happens. Currently the uptime is reported at 6 hours, which is approximately the time that my last call disconnected.
RonR:
Checking the UpTime will tell you. If I recall correctly, spontaneous reboots will also have no Reboot Reason Code shown in parenthesis after the UpTime:
0 Days 0:04:19 (4)
ChrisThompson:
My uptime shows: 0 Days 6:35:59 (0)
So that may not be what's going on. I did plug it in this morning after testing the DTMF issue with the device unplugged. I'll wait until I get another dropped call and I'll check the uptime then.
Navigation
[0] Message Index
[#] Next page