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jcrouch:
Quote from: rastoma on July 17, 2014, 01:51:29 pm

Quote from: giqcass on July 16, 2014, 10:54:16 am

Quote from: rastoma on July 15, 2014, 07:11:34 pm

Explain to me how you are a 'loyal' customer?


I know this comment was not directed at me.  I agree with your point but I think there are exceptions to it.  

Bought the Obi202, Obi110, 2 ObiBT adapters, Obiline adapter(not as good as a 110 for me) recommend Obi devices to others, support ObiHai by providing help to other Obi users(over 1000 posts in this forum), created a Dynamic DNS workaround, and waiting as patiently as possible for the new Obi IP phone.

Do I qualify as a 'loyal' customer?  I think others qualify based on their support for the community.



Yes I would consider you a loyal customer from your explanation.  But 99.9% of the other people that are complaining that it's a bait and switch, that they were lied to about having GV for life (even though it was never advertised as that), that Obi is forgetting about their loyal customers..... are NOT loyal customers... not even close.  They are the ones that I were referring to that bought one box a year or two ago and expect Obi to bend over backwards for free for the rest of their existence.


100% agreed. When I bought my Obi I new that the free GV service was entirely dependent on Google keeping that service available and that Obi had little say in it. I know clever advertising when I see it, and I am immune to it. Obi was absolutely 'riding' on Google Voice, no way could they have become so prevelant without it. But I don't blame them, its just good business sense. In this world you need to be a smart consumer or you will continually get screwed and/or be dissapointed. Not saying Obi screwed anyone, but there do seem to be many, many people that are dissapointed... and that is entirely there oen fault.

he_the_great:
Well, it gets worse. Google Voice was not a guaranteed free service either. They've reserved the right to start charging if they feel international calling is not supporting local calls (hehe, I like "local calls" meaning within North America).

dhobi:
GV still works OK with the OBI, so I will milk it until it stops. I think I use under 100 min./mo. so it's not like I do a lot of damage anyway.

Lavarock7:
Quote from: jcrouch on July 18, 2014, 06:49:44 am

Obi was absolutely 'riding' on Google Voice, no way could they have become so prevelant without it.


I hope I got the quote attributed right (I deleted all embedded quotes).

I disagree. If anyone has looked at adapter prices, the Obis offer a lot of service features with or without GV. While you can take a BasicTalk unit for $10 and hack it, that does not quite sit well with an end customer.

Even with out GV's free service, I would have been buying Obi's as my solution.

I have 2 of my own, bought another for my Sister, another as a birthday gift for a friend, encouraged two neighbors to buy one and one then bought another for a non-profit he works with. Having bought one, I guess I became a "loyal customer" whether ObiHai knows it or not.

giqcass:
Quote from: Lavarock7 on July 18, 2014, 10:18:06 pm

I disagree. If anyone has looked at adapter prices, the Obis offer a lot of service features with or without GV. While you can take a BasicTalk unit for $10 and hack it, that does not quite sit well with an end customer.

I agree!  I have 1 IP phone and 6 ATA devices. The 2 Obi devices I have are my favorite because of versatility and function.  The non Obi devices frustrate me with their lack of features.  The one thing ObiHai devices do lack is the ability to set distinctive ringing for certain numbers in a simple way.  Currently I route the calls to a separate SP slot to accomplish that.  All of this function at a price equal to or below that of most unlocked ATA devices by other manufacturers. To get more versatility you need a full blown PBX.

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