ring.to will not work with existing OBi devices (purchased prior to 5/1/2014)
ceg3:
Keep us posted please. :)
Gonzo:
I cannot continue to wait for these bozos. They knew of GV discontinuing their protocol a long time ago and yet, ring.to and Obi seem to point at each other as to the reason their loyal base is left out to hang dry.
I moved one of my Obi to phone power because I absolutely had to but as soon as the year is over I am switching out. The other I was hoping to use ring.to. This whole thing has been handled so badly it just left me not wanting to do business with either of these two companies.
Kage:
Quote
The OBi fanship is huge and for good reason. And though we wish we could, RingTo does not have the ability to support the entire Obihai user base at this time. That’s why we’re currenting restricting entry to OBi devices purchased after May 1, 2014.
That's a bit of exaggeration isn't it? How many have already moved to other services so what makes them think they'd be supporting the entire existing user base?
It's free, at least for now and they have a right to make their own rules but it just seems like obi would do more to show loyalty to their customers.
InetUser:
Quote from: Kage on June 15, 2014, 10:45:37 am
... but it just seems like obi would do more to show loyalty to their customers.
When has Obihai ever shown any loyalty to its customers?
Or support?
Or anything?
They don't even have a presence in their own forum.
Talha:
Yesterday I emailed OBIHAi to express that frustration over the fact that they will not support Ring.to on old devices. I was shocked when I received their reply, it was extremely and unbelievably rude. I could not believe that any business can treat a customer like that, I receive better service at a convenience store.
For the explanation, they directed me to a link which basically states that Ring.to can not support that many accounts. I believe it's a big fat lie. Groove IP migrated all their customers to Ring.to and it was simple and straight forward.
I was planning to buy several obihai devices but I'm glad that I contacted their customer service before I did that, because I will not buy any now and will probably sell mine on Ebay. I would rather pay a small fee for a company that treats you with a little decency. And there are multiple options available, most of the cell phone companies have unlimited plans. Scratch wireless, for example, is a free service as long as you are in a wifi area, all over the world. Good riddance OBI.
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