Obi110 seems to shutdown every two days

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Vinn:
Every two days or so I cant use my phone because its says "there is no service available to complete your call" So I delete my devices on my dashboard and wipe my obi110 and start over just to get service. Before I do all that the, on the dashboard it says "device not managed"? And in devices under sp1 "Google Voice" it will either say "Backing off" or "Service Not Configured". Is there a way to do this once and be done with setup or is this a consistent problem?

jimates:
lthis isn't going to help fix your problem but,

according to Obi support, backing off usually means an incorrect password or user id. Don't know how that can change after a couple days of correct operation.

I had my device show as unmanaged once, after I did a reboot by dialing **81 or something like that. The only way I could get it back up was to do as you did. Delete the configurations and remove the device from the account and set it all up again.

Bustoutfunk:
Vinn, I seem to experience the same problem. Every day or two my Service Provier 1 settings (configure with Google Voice) say "backing off." even though my credentials are wrong. Obi does mention that they don't save your login credentials so perhaps somewhere along the way the connection times out with Obi's servers and they have no way to reconnect with Google...not sure. I sent in a help request to Obi so we'll see what happens.

yhfung:
When the time you find the OBi110 down, are you able to make the OBiTalk Echo Test?

If yes, gv service is down. You are not able to do anything except waiting for the recovery of gv service.

If not, try to use disable DHCP and use the static in Network Settings. You of course have to fill in the entries for ip, gateway, dns, etc.

YH

kevin:
Disabling DHCP doesn't fix the problem - the same problem happens to me everytime after my 2 wire modem reboots and reconnects itself. Does OBI 100 time-out during the network down period and fails to resume its operation after network is up?

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