Porting GV to Anveo issue
c3c3:
Just a warning that Anveo may not respond to emails. You may need to use the ticket system instead.
AlanB:
I'm pretty sure you get a warning from Anveo to confirm that your number is unlocked before completing the port request. Can you initiate another request?
MikeHObi:
Quote from: c3c3 on June 10, 2014, 11:44:14 am
Quote from: MikeHObi on June 10, 2014, 11:01:12 am
Anveo sends you an e-mail address with information on your port when you start the process. you can reply to that e-mail to get status.
Not sure if that's true anymore, now that the porting process is automated and should be done in about an hour.
I forgot about that and that is true. I received an e-mail acknowledging receipt of my request to port which had included various documentation they requested originally for the port.
If you used their automated system but didn't have your number unlocked, you may need to request again once you do have your number unlocked. that is is an automated system indicates that humans may not notice if there is a problem, thus you may not get notified.
Anveo's documentation for Porting IN is found in this page:
https://www.anveo.com/faq.asp?code=faq_did_portin
This doesn't seem to have been updated since they offered automatic google voice porting.
badun:
I did have to create a ticket but they responded within 24 hours. The response said that because I had initiated the request on a holiday (Memorial Day) it wasn't acted on. They took care of it and all is good now. Thanks to all for the responses!
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