Outgoing voice breaks up when uploading data... QoS advice?

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sailing:
If you didn't set the uplink speed, then the QoS would not work since you never hit its speed limit. Setting it to 80% of minimum bandwidth is safe but you're giving up bandwidth. Set it close to the max uplink bandwidth then adjust it if necessary. You could measure bandwidth at various times to see if it changes.

se1961:
Thank you both for your help. I have finally learned something about QoS! Definitely not setting my uplink bandwidth is the reason it appeared not to work before. I performed an upload test this afternoon, and my test subject reported that they could hear me just fine. Phew. Let's hope it holds. :)

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