MWI Timing Out On Vestalink Service (has been fixed by VestaLink)
ceg3:
Late last night Ryan found the issue to be account related and not network-wide and resolved my issue. A test message held MWI over night. I recommend sending an email directly to Ryan and I suspect he will be able fix these on a case by case basis now that he knows it's not on the user end and knows what the fix is.
This is the end of a 6 months' vigil to have this working again. ;D
DrewMan:
I am still having the problem. My tests showed that the MWI timed out after about 90 minutes. Have emailed Ryan.
DrewMan:
Worked with Ryan to do some testing yesterday and the problem got resolved. MWI is persistent until checked. Wanted to post the update.
REC25:
I checked in on this topic yesterday and saw that some progress had been made. I did a test message and after 6 hours, my MWI light was still blinking and stutter tone still on. Great! As my interest in voicemail is mainly as a backup in case my answering machine breaks, power goes out or internet goes down, I did one other test. I unplugged my Obi last night, left a message, and plugged it back in this morning. The MWI was working fine.
I had not contacted Vestalink about the problem, so since my MWI is now working, they seem to have corrected it on a system wide basis.
ceg3: Thanks for your efforts, they benefitted all of us.
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