Average minutes a month used by an average voip customer?
rastoma:
This is indirectly related to this topic, though I'm just more curious than anything so I hope it's OK to post here.
I just see prices all over the board for services, and some providers are offering free calls with no ad support... ie. Ring.to. I realize they may be building up their customer base and may start offering premium services later. But for now, it still costs them a lot of money to offer this service.
Is there a poll anyone has done, or stats some research company has done by contacting all the relevant voip providers in the country (mainly US/Canada) to find out what the average number of minutes a typical voip user uses per month?
For me, the main reason I switched to voip is that unlimited cell phone plans are now cheaper than ever, we just don't use a home phone much. But it's still nice to have and more comfortable to talk on sometimes. And with 3 kids (old enough to be here by themselves sometimes for short periods of time) I like having another phone besides the cell they share to call us or 911 if needed. But overall we use very little minutes per month. Maybe 200-250 minutes on a heavy month.
I know it's like web hosting, most people use very little space and bandwidth even though most web hosting companies offer unlimited everything now (with fine print always). So is it true with voip users too? Most people use very little minutes a month and a few use a bunch?
Sam_from_CircleNet:
This question on its face seems simple but there is a twist. Currently in our pay per minute environment our customers average 554 minutes monthly not counting PBXs. When we were doing unlimited it was closer to 1800.
Sam
CircleNet
dircom:
Quote from: rastoma on July 17, 2014, 09:27:38 am
So is it true with voip users too? Most people use very little minutes a month and a few use a bunch?
bellcurve / outliers/ yes /no / perhaps / YMMV
Sam_from_CircleNet:
I agree there is a bell curve but it deviates. If I were to create one for Circlenet it would have very outliers and three peaks one around 100M, one at around 600 and one way up there around 3800. This probably isn't the norm with most providers as my customer base include some businesses that are heavy users. I'm thinking a box plot might actually be more useful for describing the traffic...
This issue has touch my inner geek, Sam's going to crack open his calculator and go to town on circlenet stats.
Sam
RFC3261:
Quote from: Sam_from_CircleNet on July 19, 2014, 05:21:25 am
I agree there is a bell curve but it deviates.
Actually, I would expect it to be more more towards tri-modal (sort of like packet sizes in the Internet, which are bi-modal), with a cluster at the low end (those that have the service but only use it occasionally), another cluster somewhere around 300-400 minutes (an hour a week talking to their family), and another near many thousands of minutes. But there may be other peeks. Graphs are nice.
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