PhonePower problem: delay on speech

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dl97ag:
I have PP via their ATA for "normal" home phone (wife uses mostly); no issues there.  But am having sound issue with mostly-same setup as the OP's (GV forwarded to PP's DID; Obi200).  Callers say my sound goes choppy intermittently during calls; I can hear others fine.  PP support offered to troubleshoot via test calls but haven't had time to try this yet.  They've been solid via their own ATA, but perhaps has issues via Obi.

Harvey:
The last few days I also experienced what dl97ag reported -- my voice and sometimes both my voice and the person speaking to me is totally choppy.  I just decided to go back to using Google Voice through my Obi for a while to confirm that it it PhonePower.  So far today the Google Voice quality is of the highest level.

dima_nyc:
They have excellent phone support, most of the time no wait time at all, sometimes 5-10 min. But they will stay & work with you until problem is resolved. Quiet honestly, I have not seen such knowledgeable techs in a while. Make sure your Obi is provisioned with phonepower, otherwise they may or may not get inside your obi to solve the problems. For me (with cheapest $35 plan) they spend 45 min setting up non obi hardware (Polycom VVX600) and made it work.

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