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Author Topic: Reject voice calls on fax-only line via Google Voice  (Read 23416 times)
markruz
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Posts: 12


« on: March 30, 2015, 01:15:56 pm »

Is there a way for the obihai to reject voice calls on a fax-only line via Google Voice. I tried "UseForFaxOnly" but voice calls still ring the fax machine connected to the obihai.

Thanks!
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drgeoff
Hero Member & Beta Tester
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Posts: 4777


« Reply #1 on: March 30, 2015, 02:38:31 pm »

AFAIK an OBi has no means to distinguish between voice and fax.
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markruz
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Posts: 12


« Reply #2 on: March 31, 2015, 12:36:56 pm »

What if Obihai's auto-attendant picked up the call and passed through calls with a fax tone and disconnected on all others?
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LTN1
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Posts: 571


« Reply #3 on: March 31, 2015, 01:23:06 pm »

What if Obihai's auto-attendant picked up the call and passed through calls with a fax tone and disconnected on all others?

Perhaps you would want to make a feature requests here:

https://www.obitalk.com/forum/index.php?board=7.0
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azrobert
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Posts: 4011


« Reply #4 on: March 31, 2015, 02:04:02 pm »

I don't understand your setup.
What model OBi do you have?
Do you have a dedicated number for your fax?
Why are you getting voice calls on your fax?
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markruz
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Posts: 12


« Reply #5 on: April 01, 2015, 04:44:19 am »

Obi200

It is a dedicated fax number however I get a portion of faxes from an insurance company which, unfortunately, only sends via an anonymous number.

However, I also get unsolicited anonymous calls which I can't block in Google Voice because it would block the needed anonymous faxes along with it.

I've white-listed the fax numbers in Google Voice for all other incoming calls.
« Last Edit: April 01, 2015, 04:46:21 am by markruz » Logged
dircom
Sr. Member
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Posts: 476


« Reply #6 on: April 01, 2015, 06:08:52 am »

why don't you get a free DID from CallCentric, and dedicate it to fax?

(edit, imho, Use the least complicated solution if possible)
« Last Edit: April 01, 2015, 02:07:49 pm by dircom » Logged
SteveInWA
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Posts: 6106



« Reply #7 on: April 01, 2015, 01:55:10 pm »

why don't you get a free DID from CallCentric, and dedicate it to fax?

This.
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--Steve

Google Voice Forum Product Expert

https://support.google.com/voice/community
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