Localphone on VoiceGateway 3 not working
atldiyer:
Same issue as before, but with new setup.
SP1- GoogleVoice
SP2- Callcentric
VG1- Localphone
Calls made via VG1 are routed correctly by the Obi, and RING THE OTHER END, but when the other end answers, there is no sound.. just a click, and the call disconnects.
CALL HISTORY
--------------
Call 1 09/15/2014 20:45:03
Terminal ID PHONE1 SP2
Peer Name
Peer Number **3XXXXXXXXXX 1XXXXXXXXXX@localphone.com
Direction Outbound Outbound
20:45:03 New Call
20:45:13 Call Connected
20:45:17 End Call
XXXXXXXXXX represents the phone number I dialed from my PHONE PORT, and the number I was calling TO @localphone.com. I have {(<**3:>(Mvg1)):vg1} set in the PHONE Port settings to direct **3 calls to VG1.
VoiceServices -> Gateways and Trunk Groups -> AccessNumber is set to SP2(localphone.com)
Would it matter that the calls I wish to make using VG1 do not fit SP2's digitmap? Does that matter? It seems to me that the call is actually getting through, but for some reason it terminates the moment the receiving end picks up the call.
I'm at a loss. Thanks for the help!
Mike
azrobert:
Your OBi setup looks correct to me.
If you have SIP-ALG enabled on your router, disable it. This setting is known to cause strange behavior. Not all routers have this option.
See: http://www.obitalk.com/forum/index.php?topic=33.0
If you define Callcentric on VG1 do you get the same result with an outbound call?
Edit:
You asked:
Quote
Would it matter that the calls I wish to make using VG1 do not fit SP2's digitmap? Does that matter?
The SP2 DigitMap is irrelevant. All trunk DigitMaps are irrelevant unless they are referred to by the Phone Port DigitMap or OutboundCallRoute. The Phone Port DigitMap is the only one that matters and is used to validate the dialed number. Then the Phone Port OutboundCallRoute will route the call to the appropriate trunk.
An example would be {(xxxxx):vg1} in the Phone Port OutboundCallRoute.
Any 5 digit number would be routed out vg1. It wouldn't matter what was defined in the VG1 DigitMap.
The exception to the above is Trunk Groups. They are a different animal.
atldiyer:
Thanks for the help. I'll try your idea of moving Callcentric to VG1 and Localphone to SP2 to see what happens.
I believe you said if I put Callcentric on VG1, I could still receive inbound calls through CallCentric? I'm not sure how that would work, I thought Voice Gateways were only for originating calls. Are there any settings to restrict inbound call routes?
Mike
azrobert:
Your understanding of VGs is correct that they are only for originating calls.
Callcentric has a unique feature allowing you to route calls to an IP address. You would setup routing in Callcentric directing inbound calls to your public IP address and the port number of SP2 on your OBi. There is one or two more steps for the setup, but first see if outbound Callcentric calls will work on a VG.
atldiyer:
Cool, I didn't know that.
I am using Comcast for an ISP, and they have a nasty habit of changing my IP address whenever I depend on it!
I also disabled the router SIP-ALG as you suggested, to no gain.
Thanks again.
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