Rearranging SPs
tvBilly:
Using a OBi200 with all four SPs in use; I'd like to rearrange them.
Current arrangement is:
SP1 - Google Voice (curiously still working fine)
SP2 - CallCentric (primary DID)
SP3 - CallCentric (secondary DID)
SP4 - Call With Us
I'd like them to be:
SP1 - CallCentric (primary DID)
SP2 - Call With Us
SP3 - CallCentric (secondary DID)
SP4 - Google Voice
The CC primary (currently SP2) is the default. Everything is working perfectly and the only reason I want to change the order of the SPs is pretty much cosmetic (and that I guess I'm anally retentive).
Is there any "easy" way to do this without just resetting the OBi and reprogramming everything from scratch? Or editing the backup xml (which totally terrifies me) and reloading it? Changing the primary SP is trivial, but I have LOTS of changes in LOTS of places in my configuration.
Should I just leave well enough alone...
Oh, and when I save a backup, with the purpose of being able to restore it after I mess up things beyond belief, do I want to select any of the (1) Incl. Running Status (2) Incl. Default Value (3) Use OBi Version checkboxes?
Thanks
azrobert:
I've always used the OBi Version backups and restores work perfectly. FYI, backups do not include passwords. If I remember correctly when you do a restore the current OBi passwords are left unchanged, so if the trunks were re-ordered you might have the wrong passwords after a restore.
In addition to backups I keep a notepad file of the major OBi parms. I find it easier to modify the notepad file and then I do a cut and paste. Do a cut and paste to a notepad file and do the mods there.
Is CallWithUs outbound only? If yes, you can setup a Voice Gateway for them instead of using a SP trunk.
tvBilly:
All four SPs are provisioned for in and out, so the Voice Gateway trick won't work for me.
I'm encouraged to hear a backup and restore work as expected, and thanks for the warning about passwords not being saved or restored, and hence will possibly re-ordered. I finally found the section in the manual that explains the backup checkboxes, and the password warning was there too.
I take it no shortcuts (other than the cut and paste route) exist that will do what I want, so I guess cut and paste will have to do. Can I also presume that you don't recommend that I edit the backup xml, but rather make changes the "normal" way. Actually, rather than presume, I should just ask.
I've always had my OBi configured to use the obihai dashboard online settings, so I guess I'll continue to leave that enabled and make the changes online. Do I understand correctly that if I turn off the automatic link between the OBi200 and the online dashboard programming, and make the changes locally, that I can never turn the automatic link back on without having the (now obsolete) online settings propagated back to my OBi200?
azrobert:
I never tried or looked at modifying the backup file, so I can't help there. If you want to try just make 2 backups and keep one un-modified. If you totally trash the OBi you can do a factory reset and a restore.
I've always configured my OBi locally. If you switch to locally modifying the OBi, you can return to the dashboard by doing a backup locally and then an import on the dashboard.
Are you aware of the new procedure of configuring GV? Currently, it's only allowed from the dashboard.
See: http://www.obitalk.com/forum/index.php?topic=8456.msg55553#msg55553
It looks like after a restore you might have to delete GV and then re-define it.
tvBilly:
I did NOT know about the new method (requirement) to keep GV working. Thanks for the pointer to the thread, which I glossed over when I was catching up before posting about this. One of the reasons I want to re-order my SPs is that I want their order to represent the relative usage and permanence of the providers. Right now I consider GV to be the most likely to stop working first. The CC alternate DID is one of their free numbers, which if I forget to use for a month, will go away...
Seems like I'm going to have to trash the GV entry in SP1, the primary CC entry in SP2, and the CallWithUs entry in SP4. Then I have to provision the primary CC entry in SP1, the CallWithUs entry in SP2, and finally the GV entry in SP4. I guess it could be worse; the secondary CC entry in SP3 gets to stay there.
Question: Can I leave the primary CC entry in SP2 while I'm setting up SP1 with the identical info? It will make checking for mistakes (and copying and pasting) much easier. Can I just disable SP2 via unchecking the "Enable" checkbox in the SP2 Service screen or do I really need to delete SP2 first?
If disabling an SP (via its "Enable" checkbox) is OK, then I can delete SP1, "move" SP2's info to SP1, check to see if it works and if it does, then delete SP2, disable SP4, "move" SP4's info to SP2, check it before deleting SP4, etc.
(See what I mean about being anally retentive). "move", in the above thought, really means "let the portal configure the "new" SPx to my provider, then edit in all the changes I make to the default provisioned settings (like ring and signal tones, digit maps, who gets 911 and 311, etc).
Oh, and another thanks for telling me how to save settings locally and then restore them to the dashboard, if I ever decide to unlink my OBi from the dashboard, and subsequently want to relink them.
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