No IP through Vonage VWR router

[TamBui]

When dail ***1 from the phone, my OBI110 said I have NO IP when connecting to the Vonage VWR router.  If I connect the OBI110 directly to the cable modem box, it get an IP.   I can access the Internet from a laptop, or a PC via wired to from the Vonage VWR router so this prove to me that the router is good.  I got the same error "No service" when dialing with either connection (via cable modem or through Vonage VWR router).  Is my OBI110 burned out?

Please help.

[pc44]

Hi TamBui,

If you connect the OBI to your cable modem, you said you get an IP.  Could you try changing your OBI's IP to a static address first?  You can disable DHCP via ***3 and can enter a static IP address via ***4.

I would also input the DNS addresses too, but I think it's a bit difficult to do via the telephone interface.  If this works, we can later input the DNSServer addresses into the OBI.

Then re-connect to the Vonage Router.  Power cycle both devices and see what you get.  Let's hope that Vonage isn't being competitive (aka mean ) and blocking other VOIP/ATA devices from obtaining a local IP address.

If none of the above helps, you might also try the instructions at this link.

Let us know what happens,
pc44

[GFMIII]

I just had the same issue with my D-Link VWR wireless router and setting a static IP address worked.

It was strange though as the wireless router indicated that a IP address had been assign to my OBi100, but the unit itself was not picking it up until I set it as a static IP address.