Obihai bricked my Obi110
jimates:
without reading everything in the linked threads I will offer this.
I had a bricked obi before most people had a good one. This is what I had to do.
Unplug the power supply
Press and hold the reset button with a paperclip
Continue pressing the reset button while plugging in the power supply to the obi
Continue pressing the reset button until the obi resets, then release the button and wait for the obi to finish.
gderf:
One way to brick an OBi is to lose power to it during a firmware upgrade. The recovery procedure is here, but I can't say if it will work or not.
http://www.obihai.com/support/troubleshooting/alt
ProfTech:
That is a good link. I've never seen the Red/Green scenario before so never had to go through the process. Guess it does pay to read the docs.
PeteMoss:
Quote from: SteveInWA on September 06, 2014, 06:21:02 pm
Quote
As soon as I added the device to the dashboard on obitalk, and tried to set "disable" on the auto firmware update (obitalk dashboard has it set to "periodically" by default), it went back to recovery mode with the alternating green/red lights. Is Obihai intentionally sabotaging people with old 100/110 models and intentionally bricking their devices? Because this seems like the case for me.
No, it's not a conspiracy. My 110 works fine, as do thousands of others. You'd see a s**tstorm of posts here if it was some evil deed.
I don't think anyone mentioned this already, but based on your symptom above, did you actually completely delete the device from the OBiTALK dashboard before adding it again, as a new device? This would kick off the device discovery procedure, whereby you would key in ***5 on the attached telephone, and OBiTALK would find it, remotely reset it to default, and add it to your dashboard. It would not copy any locally-configured settings from the device, and it would not write any previously-configured bad settings to the device
If you didn't do that, then OBiTALK may be overwriting bad information onto your 110, from a previous setup.
If you DID do that, then you have a bad device.
I don't consider their response to be "bad customer service". Your device is out of warranty, and, just like any other consumer product, the cost of repair or replacement is your responsibility. You may be able to buy a new power adapter from them, if it's suspect, and you don't happen to have a compatible adapter laying around.
Otherwise, you can get a brand new OBi 200 for $48.89 from Amazon. Considering how much time you've spent troubleshooting, I'd say it's worth it.
Why would they send you to Amazon when you can get the OBi200 at New Egg for $30 using the promo code on their OBi200 web page(?) The sale ends 9/14.
SteveInWA:
Quote
Why would they send you to Amazon when you can get the OBi200 at New Egg for $30 using the promo code on their OBi200 web page(?) The sale ends 9/14.
Because, when I wrote my reply, the celebratory deal at Newegg wasn't yet available.
newegg.com, $29.99 with code EMCPAWW99.
Navigation
[0] Message Index
[#] Next page
[*] Previous page