OBI110 not working after firmware update

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kingkong:
Quote from: Taoman on September 08, 2014, 08:49:39 am

Quote from: kingkong on September 08, 2014, 08:21:08 am

I bought it 5 days ago. It works fine before I update firmware OBi-1-3-0-2824.fw... :'


So ...

OBi to reboot



Yes I applied OBi-1-3-0-2824.fw, it restarted and since then I haven't been able to connect obi110 to the router and I couldn't access the web page from browser. When I call ***0 1# it says I have 1.3.0.2872.

I changed option 27 to 1, still not working.

I set a static ip address, now obi110 gives me solid green light, I rebooted my router but it doesn't show that ip address as active.

I tried add device in obitalk, got the "has been sent to the server" message, but it still fail to connect...

I called **9-222-222-222 it says "There is no service to complete your call".

ok I gtg now, I will come back to this thing tonight, thx guys.

SteveInWA:
I'd say, it's not worth the further troubleshooting effort, given what you have tried.  Just open a ticket, and let Obihai deal with it.  They'll either replace it or figure out what's wrong.

kingkong:
I reseted both my router and OBI110 to factory setting, router works normally but the OBI110 just keep flashing green light. The cable is securely connected to the router and I have a link light.

If I set a static ip address, obi110 gives me solid green power light, I rebooted my router but it doesn't show that ip address as active even though the link light is on. Then I tried add device in obitalk, got the "has been sent to the server" message, but it still fail to connect...

Then I called **9-222-222-222 it says "There is no service available to complete your call".

I set the IP to DMZ but show no positive effect.

I tried to connect OBI110 directly to my modem, hard reset OBI110 again, it just keeps blinking green.

I tried to use my older router, hard reset router and obi110, my internet connection works fine, but OBI110 just keeps blinking green.

Right now I couldn't think of anything to try, I wish I didn't update that firmware...

SteveInWA:
Why won't you contact Obihai about this?  It's under warranty.

kingkong:
I already sent email to them, they told me to try things that I've already tried, I am still waiting for their next reply.

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