Making call from outside the USA thru GV with 2 Obis
BillC:
Hi everyone, I have a question regarding making calls from outside the US through Obis with 1 Obi set in the USA and one set up internationally. I read somewhere in the forum that you are able to that but never figured out the exact way to do it. Would I have to set up circle of trust between the two obis? If so, what do I do after that. Any comments will be appreciated. Thanks.
jimates:
If the devices are in the same account they automatically get access to each other’s services.
If devices are in separate accounts:
Put the remote Obi in the circle of trust of the US obi. This will give the remote Obi access to all services available on the US obi.
Without any further setup the remote obi will get the auto attendant when calling into the US obi, and calls can be completed using 2 stage calling. Two stage is where the caller chooses 2, to make a new call and then dials the same as from the phone connected to the US obi. (meaning dialing 7, 10 or 11 digits as required by the service. Calls dialed without a prefix will go out on the default line. prepending **1, **2 or **8 will route the call out of the chosen line. Speed dial also works from the remote obi.)
For direct dialing from the remote Obi:
The US obi should automatically appear in the speed dial list of the remote obi. (example speed dial location 4)
From the remote Obi dial 4 * 1 xxx xxx xxxx and the call will be placed to the number using the default outgoing line set for the US Obi. If the default service accepts 7 or 10 digit dialing you can use that instead of the 11 digit example.
Dialing 4* from the remote Obi sets the Obi in speed dial location 4, as the default gateway for the call. After pressing 4* dial the same as from the phone port connected to the US obi. (example: 4* **8 xxx xxx xxxx sends the call out on the line port of the US Obi.)
Kaizer:
A remote Obi in China is added to my circle of trust (Obi USA). For the remote, I've set up speed dial 8 as the Obi USA. Works great. Remobe Obi, dials 8*plus us number#. However when I call from US Obi to remote Obi, I am not getting the AA. I want to access the AA to make a remote Obi LINE call out. At first I thought the problem was LINE port was not connected yet. However, with ObiON login as the remote Obi, dialing into the remote Obi from ObiON gets the AA. Ofc trying to call out gets the error message "there is no service" as the LINE port is not connected yet. What am I doing wrong?
RonR:
Quote from: Kaizer on May 17, 2011, 10:37:59 pm
A remote Obi in China is added to my circle of trust (Obi USA). For the remote, I've set up speed dial 8 as the Obi USA. Works great. Remobe Obi, dials 8*plus us number#. However when I call from US Obi to remote Obi, I am not getting the AA. I want to access the AA to make a remote Obi LINE call out. At first I thought the problem was LINE port was not connected yet. However, with ObiON login as the remote Obi, dialing into the remote Obi from ObiON gets the AA. Ofc trying to call out gets the error message "there is no service" as the LINE port is not connected yet. What am I doing wrong?
Kaiser,
Take a look at your remote OBi's OBiTALK Service InboundCallRoute. You should see a rule something like the following:
{200123456:aa}
where 200123456 is the OBiON's OBiTALK number that reaches the Auto Attendant.
You can add your local OBi's number so that it goes to the Auto Attendant also:
{(200123456|200234567):aa}
where 200234567 is your local OBi's OBiTALK number.
jimates:
adding the remote Obi to your COT gives it access to your AA. You have to also add your Obi to the remote Obi's COT in order to get access to it's AA.
see this post and those that follow
http://www.obitalk.com/forum/index.php?topic=366.msg2024#msg2024
Navigation
[0] Message Index
[#] Next page