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Author Topic: Google Voice and Obihai Update - 11 Sept. 2014 -  (Read 1062180 times)
shadesofidaho
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Posts: 16


« Reply #100 on: June 21, 2016, 09:02:41 pm »

Thank you for the above information. I am going to give this a try in the morning. So happy I came here first as I was also about to fall for the $10.00 security con. Hope some one is around in the morning if I have trouble. I am no way a geek kind of gal.
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SteveInWA
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Posts: 3953



« Reply #101 on: June 21, 2016, 09:24:27 pm »

Thank you for the above information. I am going to give this a try in the morning. So happy I came here first as I was also about to fall for the $10.00 security con. Hope some one is around in the morning if I have trouble. I am no way a geek kind of gal.


Should things not work properly after you update the firmware, then follow the complete set of instructions here, to use Google Voice on your OBi:

http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
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shadesofidaho
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Posts: 16


« Reply #102 on: June 22, 2016, 02:01:58 pm »

Thank you for the above information. I am going to give this a try in the morning. So happy I came here first as I was also about to fall for the $10.00 security con. Hope some one is around in the morning if I have trouble. I am no way a geek kind of gal.


PHEW I guess I am a total idiot. I have been through this about half a dozen times and still not getting it right.

I did the update and also checked through the OBI phone and it said no more updates available so I guess I am good there.

I set the OBI Box back to factory with the reset button and when that did not work on other instructions through the phone

I deleted my OBI account to start over and it keeps timing out.

Rebooted not only the OBI box but my computer too. HA SMH

One bit I read is I need to down load a different browser other then Chrome or Edge. Correct? This is my next effort. And I am totally confused about portals.

I really am trying. Thanks so much for the help. Going to go DL FireFox
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SteveInWA
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Posts: 3953



« Reply #103 on: June 22, 2016, 02:05:56 pm »

Referring to my detailed guide, http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460, please take things from the top, and describe as completely as you can, the step at which you receive an error, or you can't figure out what to do.
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shadesofidaho
Newbie
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Posts: 16


« Reply #104 on: June 22, 2016, 02:15:44 pm »

Referring to my detailed guide, http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460, please take things from the top, and describe as completely as you can, the step at which you receive an error, or you can't figure out what to do.

Will Do thank you. I am going to go through it in Mozilla from the beginning. Thank you.
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SteveInWA
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Posts: 3953



« Reply #105 on: June 22, 2016, 03:15:41 pm »

Referring to my detailed guide, http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460, please take things from the top, and describe as completely as you can, the step at which you receive an error, or you can't figure out what to do.

Will Do thank you. I am going to go through it in Mozilla from the beginning. Thank you.

Just to be clear, if your Google Voice account's Settings-->Phones tab already has Google Chat listed as a forwarding destination, and you put a check mark to the left of it, you can use Google Chrome browser to perform the entire setup.  The only case where you'd need to use Firefox would be if you need to make that one outbound phone call via the old Chat system to initialize your Google Voice account to use Chat.

Good luck...
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shadesofidaho
Newbie
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Posts: 16


« Reply #106 on: June 22, 2016, 03:23:24 pm »

Referring to my detailed guide, http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460, please take things from the top, and describe as completely as you can, the step at which you receive an error, or you can't figure out what to do.

1. I did the factory reset using the ***8 and held receiver until dial tone
2.Went to OBI TALK.com dashboard Add Divice
3. Number was sent to server and that timed out
4. Giving me  information to check Echo test to be sure my firewall was not blocking and that worked.Echo Echo
5. Checking lights on the OBI box the power light is on solid green the internet,center light is blinking and right light blinks with dial tone otherwise is off.
6. Tried going to Google email to check Chat . Tried to make the one call and I get a pop up that says Google HANGOUTS needs the Google Talk Plug in. Do I down load it then? Thought it said NOT hangouts.

I can not even find Google Chat  box to make in my email. I do have Google Voice with my OBI Phone number and home number. I am getting so confused. I am so sorry to be so dense.

Thank you again Chris
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SteveInWA
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Posts: 3953



« Reply #107 on: June 22, 2016, 03:27:13 pm »

If you can't add the device to the OBiTALK dashboard by performing the **5 procedure, then you won't be able to set up Google Voice on it.

Please go through this troubleshooter:  http://www.obihai.com/support/troubleshooting/sg/adddev
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shadesofidaho
Newbie
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Posts: 16


« Reply #108 on: June 22, 2016, 04:04:18 pm »

If you can't add the device to the OBiTALK dashboard by performing the **5 procedure, then you won't be able to set up Google Voice on it.

Please go through this troubleshooter:  http://www.obihai.com/support/troubleshooting/sg/adddev

Giving up for now. Brain has turned to mud. I did go through the trouble shooter and set the DNSS Server 1 to 4.2.2.2 and saved it. Then started all over trying to add device and I keep getting failed AND a pop up asking if I want to add this device.

I even tried to make a call to home phone and get a No Service Configured error. Because I was not understanding why it was saying failed but asking if I wanted to add This device.

Thank you so much for hanging with me on this. I will be back after awhile to give it another go.
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SteveInWA
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Posts: 3953



« Reply #109 on: June 22, 2016, 04:08:19 pm »

When I'm stumped like that, I find that a good night's sleep helps "reset" my mind to focus on it fresh the next day.

This helps, too:



* drink-coffee-pot.gif (219.36 KB, 500x239 - viewed 466 times.)
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shadesofidaho
Newbie
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Posts: 16


« Reply #110 on: June 22, 2016, 05:48:52 pm »

When I'm stumped like that, I find that a good night's sleep helps "reset" my mind to focus on it fresh the next day.

This helps, too:



Thank you. I got my hands in some grout, I am a mosaic artist. Feeling much better. I was to the point I could nip the glass with my teeth. Coffee is always good. When too hot to drink it from the pot I pour it over ice. Have a good evening I will try again tomorrow when I get home from hubby doctor appointments.
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Lavarock7
Sr. Member
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Posts: 480



« Reply #111 on: June 22, 2016, 06:56:54 pm »

I don't know the status nw but I see a few Google searches saying things like this:


Warning: Don't use 4.2.2.2 for public DNS, use 8.8.8.8 or 8.8.4.4 instead

If you’re up for some light reading: http://www.tummy.com/Community/Articles/famous-dns-server/

If you’re not the “reading type,” here’s the key part of the article:  Should I Use 4.2.2.2?  Unless you are a Level-3 customer, absolutely not.

Essentially, 4.2.2.2 belongs to Level 3, and they have no obligation to ensure that this service is reliable or accurate.  As of late, a number of DNS queries made against 4.2.2.2 have been timing out, which makes it a bad choice to verify DNS name resolution.

8.8.8.8 and 8.8.4.4, please.
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My websites: Kona Coffee: http://ItsKona.Com and Web Hosting: http://PlanetAloha.Info
A simplified Voip explanation: http://voip.planet-aloha.com
SteveInWA
Hero Member & Beta Tester
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Posts: 3953



« Reply #112 on: June 22, 2016, 08:03:15 pm »

I don't know the status nw but I see a few Google searches saying things like this:


Warning: Don't use 4.2.2.2 for public DNS, use 8.8.8.8 or 8.8.4.4 instead

If you’re up for some light reading: http://www.tummy.com/Community/Articles/famous-dns-server/

If you’re not the “reading type,” here’s the key part of the article:  Should I Use 4.2.2.2?  Unless you are a Level-3 customer, absolutely not.

Essentially, 4.2.2.2 belongs to Level 3, and they have no obligation to ensure that this service is reliable or accurate.  As of late, a number of DNS queries made against 4.2.2.2 have been timing out, which makes it a bad choice to verify DNS name resolution.

8.8.8.8 and 8.8.4.4, please.


That is an excellent point, thanks.  8.8.8.8 and 8.8.4.4 are the Google high-performance DNS, and most likely to work with Google Voice.  It's what I use.  Silly Obihai.
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shadesofidaho
Newbie
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Posts: 16


« Reply #113 on: June 23, 2016, 03:43:49 pm »

I don't know the status nw but I see a few Google searches saying things like this:


Warning: Don't use 4.2.2.2 for public DNS, use 8.8.8.8 or 8.8.4.4 instead

If you’re up for some light reading: http://www.tummy.com/Community/Articles/famous-dns-server/

If you’re not the “reading type,” here’s the key part of the article:  Should I Use 4.2.2.2?  Unless you are a Level-3 customer, absolutely not.

Essentially, 4.2.2.2 belongs to Level 3, and they have no obligation to ensure that this service is reliable or accurate.  As of late, a number of DNS queries made against 4.2.2.2 have been timing out, which makes it a bad choice to verify DNS name resolution.

8.8.8.8 and 8.8.4.4, please.


Thank you Lavarock7 and Steve in WA. The 8.8.8.8 number did it. PHEW I am so glad this one is done. Now hubbies computer is acting up , he says, and I have to deal with it. CLUELESS Sigh

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SteveInWA
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Posts: 3953



« Reply #114 on: June 23, 2016, 03:47:53 pm »

I suggest that, if you know how to log into your home's internet router, you change the DNS there, since that will then allow all devices (PCs, OBi, other gizmos) on your home network to query the same 8.8.8.8 or 8.8.4.4 DNS.  Some internet service providers substitute their own DNS, which may re-route (divert) some address requests to advertising or the ISP's own search engine.  One annoying example is when you accidentally type an incorrectly-spelled website into your browser, and you are redirected to a page full of junky ad links.
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shadesofidaho
Newbie
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Posts: 16


« Reply #115 on: June 23, 2016, 05:08:07 pm »

I suggest that, if you know how to log into your home's internet router, you change the DNS there, since that will then allow all devices (PCs, OBi, other gizmos) on your home network to query the same 8.8.8.8 or 8.8.4.4 DNS.  Some internet service providers substitute their own DNS, which may re-route (divert) some address requests to advertising or the ISP's own search engine.  One annoying example is when you accidentally type an incorrectly-spelled website into your browser, and you are redirected to a page full of junky ad links.

I will give our ISP tech a call in the morning and ask her. I do not know how to log into the router. Thanks for that and some how I managed to sort out hubbies computer too. Not really sure what I did to fix it but it is running along fast and smooth for now. Lucked out.

One thing I noticed on Terms of Service for Google Voice is it did mention billing??? I did not take time to read all of the terms. As long as I continue to make the in the USA calls it is no charge??? Correct or am I going to have to limit my calls due to cost now?

Thank you so much for hanging with me on this issue. I know I just sound like an idiot. I really was trying. Chris
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SteveInWA
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Posts: 3953



« Reply #116 on: June 23, 2016, 05:16:39 pm »

No, you don't sound like an idiot.  We have plenty of those here  Shocked

You just sound like someone who doesn't have a techie background; that's perfectly fine!

The legalese you mentioned with regard to Google Voice can be explaned as:  outbound telephone calls made from your OBi-attached phone number, or from Google Hangouts, to the large majority of US and Canadian telephone numbers are free of charge.  Calls to a very small percentage of US numbers will be one cent per minute.  These numbers are typically in small, rural telephone exchanges, and/or are being used for "traffic pumping" schemes whereby so-called "free" conference calling lines use exchanges that charge other carriers exorbitant interconnection fees.  Calls to numbers in other countries cost varying rates per minute.

You can always type the number you wish to call into the search box on this page, to find out the rate:

https://www.google.com/voice#billing

Or, you can look up country-specific rates here:  https://www.google.com/voice/b/0/rates?hl=en&p=hangout
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Another_OBi100_user
Newbie
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Posts: 2


« Reply #117 on: June 25, 2016, 08:36:20 pm »

I am using "admin" as the user and tried both "admin" and my OBiTalk password and can not get beyond the login screen.

Sorry for the noob Q, thanks for your answer in advance. Huh
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SteveInWA
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Posts: 3953



« Reply #118 on: June 25, 2016, 08:39:30 pm »

I am using "admin" as the user and tried both "admin" and my OBiTalk password and can not get beyond the login screen.

Sorry for the noob Q, thanks for your answer in advance. Huh

Which login screen can't you get past?  The OBiTALK dashboard at http://www.obitalk.com/obinet/pg/obhdev or the local web server interface at 192.168.x.x?

If the latter, log into the OBiTALK portal, click on your OBi device, and it will show your the password for your local web interface ("Webpage Admin Password")
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Another_OBi100_user
Newbie
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Posts: 2


« Reply #119 on: June 25, 2016, 08:45:19 pm »

I am using "admin" as the user and tried both "admin" and my OBiTalk password and can not get beyond the login screen.

Sorry for the noob Q, thanks for your answer in advance. Huh

Which login screen can't you get past?  The OBiTALK dashboard at http://www.obitalk.com/obinet/pg/obhdev or the local web server interface at 192.168.x.x?

If the latter, log into the OBiTALK portal, click on your OBi device, and it will show your the password for your local web interface ("Webpage Admin Password")

Thanks for your quick response SteveInWA.  It is the latter (the 192.168.x.x) and I found that password.
« Last Edit: June 25, 2016, 08:58:02 pm by Another_OBi100_user » Logged
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