How to Return to GV
dial.tone:
Quote from: SteveInWA on September 15, 2014, 11:59:32 am
See: http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
You can delete just the Google Voice service provider slot(s) you have configured, and then let the portal set them up again, using the new authentication protocol. If that won't work, you may have to do a factory reset (so far, the reset has only been necessary on some OBi 1xx units, not the 2xx).
Thanks, SteveInWA, that link to your other posting was invaluable. I would never have thought to have my GV account/page open in another tab while going through the setup in the Obitalk portal. Other than a couple of points which I'll identify below, I did exactly as your post said and the transition from CN/CC back to GV was fairly painless. Here are the only points at which I departed from your instructions: Since the CallCentric setup calls for disabling ITSP and OBITALK provisioning, I went back into the web portal (via 192.168.x.x) and reset those values to the default. I don't know if that step was necessary, but it seemed reasonable to me. Then I rebooted, also via the web portal. Then, after deleting my device and attempting to re-add it back into the Obitalk portal (which initiated the authentication protocol you mentioned -- a procedure that requires you to dial a number starting with **), my device was not recognized until I unplugged the power cord, waited a minute, and plugged it back in, thus allowing it to reboot that way. The rest of the process was like falling off a log. Thanks.
SteveInWA:
Quote from: dial.tone on September 16, 2014, 02:37:11 pm
Quote from: SteveInWA on September 15, 2014, 11:59:32 am
See: http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
You can delete just the Google Voice service provider slot(s) you have configured, and then let the portal set them up again, using the new authentication protocol. If that won't work, you may have to do a factory reset (so far, the reset has only been necessary on some OBi 1xx units, not the 2xx).
Thanks, SteveInWA, that link to your other posting was invaluable. I would never have thought to have my GV account/page open in another tab while going through the setup in the Obitalk portal. Other than a couple of points which I'll identify below, I did exactly as your post said and the transition from CN/CC back to GV was fairly painless. Here are the only points at which I departed from your instructions: Since the CallCentric setup calls for disabling ITSP and OBITALK provisioning, I went back into the web portal (via 192.168.x.x) and reset those values to the default. I don't know if that step was necessary, but it seemed reasonable to me. Then I rebooted, also via the web portal. Then, after deleting my device and attempting to re-add it back into the Obitalk portal (which initiated the authentication protocol you mentioned -- a procedure that requires you to dial a number starting with **), my device was not recognized until I unplugged the power cord, waited a minute, and plugged it back in, thus allowing it to reboot that way. The rest of the process was like falling off a log. Thanks.
My pleasure.
I'm not clear what you mean by the text I highlighted in red, though. You can provision Callcentric via the OBiTALK web portal. Click the SPx port you want to configure, then, on the page that pops up, promoting GV and the other "approved service providers", scroll down to the "OBiTALK Compatible Service Providers" section, and click the "Next" button. Then, select Callcentric (or whatever other ITSP people use), from that list. OBiTALK will set up the SP slot you have chosen, with the appropriate defaults for that ITSP.
See my screenshot.
dial.tone:
Any words of wisdom out there on how to get a fax machine to work with the Obi202/GV combo? I found some threads, mostly related to making Callentric work with a fax, and followed what I could, but no success. I disabled T.38 and T.38 Redundancy and all the Codecs other than G711U and G711A. One thread recommended reducing the baud rate to 9600 or less, but I couldn't find any way to do that. I had the fax machine working with my Obi202/GV combo before the great May head-fake, but I have no idea how I did it. Anybody?
SteveInWA:
Quote from: dial.tone on September 16, 2014, 06:31:02 pm
Any words of wisdom out there on how to get a fax machine to work with the Obi202/GV combo? I found some threads, mostly related to making Callentric work with a fax, and followed what I could, but no success. I disabled T.38 and T.38 Redundancy and all the Codecs other than G711U and G711A. One thread recommended reducing the baud rate to 9600 or less, but I couldn't find any way to do that. I had the fax machine working with my Obi202/GV combo before the great May head-fake, but I have no idea how I did it. Anybody?
The most likely solution is, as you mentioned, modifying the fax machine's settings. You need to find the setting to reduce the maximum-allowed speed to 9600bps, and turn OFF error correction. The fax modem protocol and compression used above 9600 just doesn't work well at all over VoIP. The extra bits exchanged for EC mode tend to cause transmission failures (it's less forgiving than just ignoring the errors).
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